Copilot Employee Self-Service Agent
I see that Microsoft has put a lot of efforts to marketing the Copilot Employee Self-Service Agent but it seems it is not available for every tenant. I have already checked on several small and mid ones (5-2k users) and cannot install it. As I understand from what I already red and saw, this is a template that should be available to you when you start building agents. Unfortunately when I enter Copilot Studio and enter in the search ESS (abbrevation from Employee Self-Service) I got only those two marked red filtered. When I installed IT Helpdesk, I do not see topics related to HRSD in ServiceNow which I need. I found the Employee-Self-Service-Agent-Developer-Kit that contains same examples of the ServiceNow HRSD topics, but when I copy the code of those to my agent I got some references to topics that I do not have. Anyone has struggled with the same? Or maybe you have access to the ESS agent and can share the topics with me? MichalCopilot Studio User Group • New Contact Booklist!
This Announcement May Contain A Referenced Blog Post Related To This Discussion Post What Is The Copilot Studio User Group Contact Booklist? The Copilot Studio User Group ( CSUG ) Contact Booklist Is An Short Comprehensive List That Contains A List Of “ CSUG Staff “ To Contact This is To Ensure That Our CSUG Members Get Direct Assistance With Whatever It Is They Need Hep On The Copilot Studio User Group Does This List Get Updated? The List List Is Maintained Daily Any New CSUG Member That Is Already A CSUG Staff Will Be Added To This List Depending On Their Selected Department Which Is Handled Through Direct Messages Why The List? We Want To Make It Easy For Our CSUG Members To Get Direct Assistance Without Any Hassle Instead Of Pinging A CSUG Staff Member Repeatedly Instead We’ve Decided To Allow CSUG Members To Post Their Questions To The Copilot Studio User Group & Get Assisted From Their Created Discussions Related To Copilot Studio Or The Copilot Studio User Group Itself
