Building an Event-Driven AI HelpDesk on Azure (with Zero API Keys)
Building AI agents is one thing, but deploying them securely at enterprise scale is another challenge. If you’re still relying on hardcoded API keys to connect your AI services, it’s time to move on. Join a live, in-depth demo of HelpDesk Copilot—an open-source, event-driven AI service desk built entirely on Azure with zero API keys. This session will cover the foundry-ticketing architecture, showing how to orchestrate autonomous AI agents using cloud-native patterns, combining Microsoft Foundry Agents’ conversational intelligence with Dapr’s event-routing, all running on Azure Container Apps. You’ll also learn about the “Zero API Key” security model using Managed Identities and Azure RBAC, and pick up best practices for serverless, scale-to-zero cloud deployments. Perfect for Cloud Architects, AI/DevOps Engineers, and Backend Developers aiming to build secure, scalable, event-driven AI apps on the Microsoft stack.Azure DevOps for Container Apps: End-to-End CI/CD with Self-Hosted Agents
Join this hands-on session to learn how to build a complete CI/CD pipeline for containerized applications on Azure Container Apps using Azure DevOps. You'll discover how to leverage self-hosted agents running as event-driven Container Apps jobs to deploy a full-stack web application with frontend and backend components. In this practical demonstration, you'll see how to create an automated deployment pipeline that builds, tests, and deploys containerized applications to Azure Container Apps. You'll learn how self-hosted agents in Container Apps jobs provide a serverless, cost-effective solution that scales automatically with your pipeline demands—you only pay for the time your agents are running. Don't miss your spot !
