conference calls
1 Topic
Skype for Business; conference call confusion
We have Office 365 Business Premium licences for our office workers; we also have a Webex subscription that is not meeting our needs, so I would like to give Skype a whirl. I am getting incredibly confused bouncing around from one MS page to another, trying to figure out what we need to achieve our goal. What I want: I would like a meeting initiator to send out a Skype meeting request to external customers. For the meeting initiator to call into a conference number so that we can use our conference phone in a meeting room. For customers to be able to call into the conference number or use traditional Skype audio. What I have done: Taken out a 'Meeting Room' trial subscription and assigned a licence to the initiator. Logged into the Skype for Business Admin Centre, selected 'Voice', added a geographically appropriate number and assigned it. Logged into the Skype for Business Admin Centre, selected 'Audio Conferencing', and assigned the initiator to the new number. What doesn't work: I ring the conference number and am asked for a conference ID, which I do not possess. I create a new Skype meeting and the e-mail/invite does not include a conference ID. I suspect that I may also need the 'Microsoft 365 Audio Conferencing' add-on and assign a licence to the initiator. As there is a minimum 12-month term I do not wish to subscribe unless I am sure I am correct. I am also struggling to identify the associated costs of the phone number associated with the voice bridge in the Skype for Business Admin Centre. I would very much appreciate some guidance! Russell.Solved1.4KViews0likes4Comments