Bookings Group Meeting One Cancellation Cancels Entire Event
Hello, Hoping someone can help us find a workaround. We utilize Bookings to schedule and conduct group- style open interviews for an entry level position at our organization. We are finding that when an applicant books a meeting, and then cancels their booking, everyone booked, including the staff member assigned, receives a cancellation notice. Further, the meeting disappears from the Bookings calendar and shows as CANCELLED on the staff member's Teams calendar. We are assuming this is not how the feature was intended to function and it is causing confusion among our applicants. Has anyone else experienced this before, and figured out a workaround to prevent this from happening?
Unable to edit appointments
We've been integrating the Microsoft Bookings platform into some of our processes however we've run into a few issues along the way that seem to be simple features for a booking platform that should already be implemented. We can't edit any appointments, either customer names or details. The entire appointment needs to be cancelled and rebooked. Is this a functionality that is not present in the platform? Thanks!
