Change notifications after meeting is booked
Hi, I've booked many meetings but then I wanted to change something in the reminder email the clients will receive. I changed it in the services, but I can see in the Calendar, that the email remains the same as before. I tried changing it directly in the appointment, but it somehow canceled the meeting. It's also a lot of meetings to modify! I don't want to have to change it for each one and everyone involved getting an email when I do. Is there a way to do it? Thank you!
Reminder emails sending with incorrect times
Hi everyone, My work team are using the Bookings app to manage training session bookings and registrations and we have reminder emails set up to auto send 1 day before the scheduled session. We have recently been notified that some of our reminder emails are going out with the incorrect times and stating UTC Coordinated Universal Time. Our region and time zone settings are correct (UTC+10 Brisbane), and we have ticked Always show time slots in business time zone, however this shouldn't be an issue as all of our current attendees are located within the same time zone. The initial booking information and confirmation email show the correct times, and majority of the reminder emails are correct, it's just some of them that change the time. It's not always the same session type either, or for everyone who has registered, it's very sporadic. We have searched thoroughly through the Bookings system and are unable to find a resolution. Our attendees have confirmed their time settings in Teams and 365 are correct. Any ideas of what is causing this or how to fix it? Thanks, Cara
Bookings reminder
Hi everyone! The problem I have is that the reminder I have set on booking for 1 day before the reservation does not work and never is sent. Does somebody know something about how to resolve this problem? I have tried to create several new services, duplicate others, and so on, but nothing happens. Thank you in advance. Ivan_Garo