Transform business process with agentic business applications (Americas)
September 30 - October 1, 2025 | 7:00 AM – 10:00 AM AMER (PDT) Overview This bootcamp is designed to equip you with the AI skills and clarity needed to harness the power of Copilot Studio and AI Agents in Dynamics 365. Participants will learn what AI agents are, why they matter in Dynamics 365, and how to design and build agents that address customer needs today while preparing for the AI-native ERP and CRM future. Building from the fundamentals of Copilot Studio and its integration across Dynamics 365 applications, we’ll explore how first-party agents are built, why Microsoft created them, and where their current limitations open opportunities for partner-led innovation. We’ll then expand into third-party agent design and extensibility, showing how partners can create differentiated solutions that deliver unique value. Finally, we will provide a forward-looking perspective on Microsoft’s strategy with Model Context Protocol (MCP), Agent-to-Agent (A2A) orchestration, and AI-native business applications - inspiring partners to create industry-specific agents that solve real customer pain points and showcase their expertise. Join this virtual event to accelerate your technical readiness journey on AI agents in Dynamics 365. Register today and mark your calendars to gain valuable insights from our Microsoft SMEs. Don’t miss this opportunity to learn about the latest developments and elevate your partnership with Microsoft Event prerequisites Participants should have some familiarity and work experience with the associated solutions. Additionally, we suggest having knowledge of the relevant role-based certification content (although passing the exam is not mandatory). You can find free self-paced learning content and technical documentation related to the workshop topics at Microsoft Learn. Earn a digital badge Attendees who participate in the live sessions of this workshop will earn a digital badge. These badges, which serve as a testament to your engagement and learning, can be conveniently accessed and shared through the Credly digital platform. Please note that accessing on-demand content does not meet the criteria for earning a badge. REGISTER TODAY!
