Building an Event-Driven AI HelpDesk on Azure (with Zero API Keys)
Building AI agents is one thing, but deploying them securely at enterprise scale is another challenge. If you’re still relying on hardcoded API keys to connect your AI services, it’s time to move on. Join a live, in-depth demo of HelpDesk Copilot—an open-source, event-driven AI service desk built entirely on Azure with zero API keys. This session will cover the foundry-ticketing architecture, showing how to orchestrate autonomous AI agents using cloud-native patterns, combining Microsoft Foundry Agents’ conversational intelligence with Dapr’s event-routing, all running on Azure Container Apps. You’ll also learn about the “Zero API Key” security model using Managed Identities and Azure RBAC, and pick up best practices for serverless, scale-to-zero cloud deployments. Perfect for Cloud Architects, AI/DevOps Engineers, and Backend Developers aiming to build secure, scalable, event-driven AI apps on the Microsoft stack.Building an Agentic, AI-Powered Helpdesk with Agents Framework, Azure, and Microsoft 365
The article describes how to build an agentic, AI-powered helpdesk using Azure, Microsoft 365, and the Microsoft Agent Framework. The goal is to automate ticket handling, enrich requests with AI, and integrate seamlessly with M365 tools like Teams, Planner, and Power Automate.Azure AI Connect - March 2 to March 6 2026
The Future of AI is Connected. The Future is on Azure. Join us for a 5-day virtual event dedicated to mastering the Microsoft Azure AI platform. Azure AI Connect isn't just another virtual conference. It's a 5-day deep-dive immersion into the *connective tissue* of artificial intelligence on the cloud. We're bringing together developers, data scientists, and enterprise leaders to explore the full spectrum of Azure AI services—from Cognitive Services and Machine Learning to the latest breakthroughs in Generative AI. Explore the Ecosystem: Understand how services work *together* to create powerful, end-to-end solutions. Learn from Experts: Get direct insights from Microsoft MVPs, product teams, and industry pioneers. Gain Practical Skills: Move beyond theory with code-driven sessions, practical workshops, and live Q&As. Connect with Peers: Network with a global community in our virtual lounge. Event DetailsHow We Built an AI Operations Agent Using MCP Servers and Dynamic Tool Routing
Modern operations teams are turning to AI Agents to resolve shipping delays faster and more accurately. In this article, we build a “two‑brain” AI Agent on Azure—one MCP server that reads policies from Blob Storage and another that updates order data in Azure SQL—to automate decisions like hazardous‑material handling and delivery prioritization. You’ll see how these coordinated capabilities transform a simple user query into a fully automated operational workflowAzure Live Voice API and Avatar Creation
In this live event we’re diving into the cutting edge of voice synthesis and avatar tech with Azure’s latest innovations. What’s on the agenda: Deep dive into Azure AI Speech Hands-on with the Azure AI Foundry Speech Playground Live demo: Avatar creation using Azure Live Voice API Whether you're building conversational agents, experimenting with digital personas, or just curious about the future of voice and identity in tech—this session is for you. No registration required Spread the word : https://globalaigr.onestream.live/ #azure #techgroup #live #event #aispeechCall for Speakers - Azure AI Connect 2026
Call for Speakers: Shape the Conscience of AI at AI Connect 2026 Greetings Innovators, Builders, and Thinkers, Last year at AI Connect, we celebrated the dawn of a new age. Today, we stand in the bright, intense light of that new day. Artificial Intelligence is no longer a future promise; it is a present reality, reshaping our world with astonishing speed. With this incredible power comes a profound responsibility. The most important work is no longer just about building more capable AI, but about building more conscionable AI. AI Connect is a 5-day event dedicated to this mission. We are calling for the boldest minds in the field to guide the conversation. We will move beyond the "how" of technology to confront the "why" and "what if." We will ask the hard questions: As we develop powerful new tools, are we architecting a better future? How do we embed our values into the silicon and code that will define the next generation of intelligence? We seek speakers who can illuminate the path forward. If you are working on, researching, or have a powerful perspective on the following, we want to hear from you: Key Themes for Discussion: The follwing are some ideas. This is an orientation list, we will look into ALL submissions even if they are not aligned with the main theme! Architecting Trust: Sessions on Explainability (XAI), fairness audits, bias mitigation, and creating transparent AI systems that earn human trust. The Agent & The Collective: Exploring the potential and pitfalls of autonomous agents, A2A communication, and multi-agent systems. Are they a force for unprecedented progress or unmanageable complexity? From Model to Mandate: Practical sessions on implementing responsible AI governance, navigating the regulatory landscape, and creating ethical frameworks that stick. Securing the Future: Deep dives into AI safety, alignment research, data privacy, and robust defenses against adversarial attacks. Generative AI in the Wild: Real-world case studies on deploying LLMs and generative tools responsibly, focusing on reducing harm, grounding in truth, and delivering real value. AI for Humanity: Inspiring stories and technical breakdowns of how AI is being used to tackle global challenges in climate, healthcare, education, and social equity. Why Lend Your Voice to AI Connect? Drive the Agenda: Help set the direction for the responsible development of AI. Elevate Your Impact: Share your work with an engaged audience of professionals and leaders. Build Your Network: Connect with peers who share your passion for ethical technology. Inspire the Next Generation: Your insights can empower hundreds of others to build with purpose. Feel free to partner with a colleague for a joint session to offer a richer, more diverse viewpoint. Session Format: Sessions are 60 minutes in length, designed to be interactive and leave a lasting impression.Azure AI Foundry Agents - Azure AI and APIM integration
Azure Innovators Hub & Global AI Athens Community presents: Azure AI Foundry Agents All you need to know about building agents with Azure AI and APIM integration! 🛠️ Live Event Highlights Join us for an immersive, hands-on experience where we’ll explore: Creating and managing powerful Agents using Azure AI Foundry Handling threads, messages, and orchestrating Agent behaviors Implementing robust Agentic solutions with real-world scenarios Leveraging ready-to-use Templates to accelerate development Integrating APIM for seamless and secure API connectivity ✨ Whether you're a developer, AI enthusiast, or solution architect, you'll leave with practical skills and an end-to-end Multi-Agent Solution built during the session. 🎯 Perfect for tech professionals, innovators, newcomers and community members looking to deepen their Azure AI expertise and connect with fellow thinkers in Athens. Join Live EventNavigating the New AI Landscape: A Developer’s Journey Through the Noise
In this article, I share a developer’s perspective on navigating the ever-expanding landscape of AI tools. Grounded in the familiarity of .NET, we explore how Microsoft’s ecosystem—from Semantic Kernel and GitHub Copilot to MCP Server, Fabric, and low-code platforms—offers not chaos, but clarity. With the right mindset and the right tools, the AI frontier becomes not overwhelming, but empowering.
