Join Microsoft at IACP 2025: Empower public safety operations with trusted AI
The International Association of Chiefs of Police (IACP) Annual Conference and Exposition is the premier global event for law enforcement leaders, bringing together more than 16,000 public safety professionals. This year, IACP 2025 takes place October 18–22 at the Colorado Convention Center in Denver, and Microsoft is proud to be part of the conversation. As your trusted partner in public safety innovation, we invite you to connect with us at booth #362 to discover how Microsoft and our ecosystem of partners are helping agencies modernize operations, improve decision-making, and build safer communities through trusted AI. Microsoft’s presence at IACP 2025 centers around three key pillars that reflect the evolving needs of law enforcement and public safety agencies: Empower the government workforce Streamline workflows with secure AI copilots, enhance collaboration across departments, and boost efficiency with intuitive digital tools. Enable AI-driven decision making Accelerate officer workflows with real-time insights and unify data to support faster, more informed decisions. Transform emergency response Modernize communications, integrate systems for real-time situational awareness, and automate operations to improve coordination and outcomes. Experience Innovation Firsthand At booth #362, attendees can explore hands-on demos of Microsoft solutions including Microsoft 365 Copilot, Researcher and Analyst agents, and Copilot Studio agents tailored for first responders. These tools are designed to help agencies work smarter, respond faster, and serve communities more effectively. You’ll also have the opportunity to connect with our partners, Altia, DisasterTech, Insight, Pimloc, Remark, Revelen.AI, Triangula, and Zencos who are showcasing their solutions that support officer workflows, evidence management, reporting, and analytics. Don’t miss the Emergency Response Platform vehicle demo, supported by Darley, Dejero, and 3AM which highlights how AI and real-time data can transform field operations and emergency response at the tactical edge. Attend Our Thought Leadership Session Join us for a featured education session in the Leadership Track: Is "Technology Sharing" the Key to Law Enforcement Innovation? 📅 Saturday, October 18 🕤 9:30 – 10:30 AM MT 📍 Room 505/506 This session explores how collaborative platforms and shared technology models can reduce costs, accelerate deployment, and improve outcomes across jurisdictions, offering a blueprint for scalable innovation. Let’s Connect We’d love to meet with you one-on-one to discuss your agency’s goals and challenges. Request a meeting with a Microsoft expert to explore how AI and cloud technologies can support your mission. Visit Microsoft at booth #362 to explore AI-powered public safety solutions and skilling opportunities. Together, we can build safer, more resilient communities through innovation.Transforming Emergency Response: How AI is reshaping public safety
Brand new released Smart City Trend Report: Discover how AI is transforming emergency response and public safety in cities worldwide. In an era of escalating climate events, urban complexity, and rising public expectations, emergency response systems are under pressure like never before. From wildfires and floods to public health crises and infrastructure failures, cities must respond faster, smarter, and more collaboratively. The newly released Transform Emergency Response Trend Report offers a compelling roadmap for how artificial intelligence (AI) is helping cities meet these challenges head-on, by modernizing operations, improving situational awareness, and building resilient, resident-centered safety ecosystems. As Dave Williams, Director of Global Public Safety and Justice at Microsoft, puts it: AI models are increasingly embedded in public safety workflows to enhance both anticipation and real-time awareness. Predictive analytics are used to forecast crime hotspots, traffic incidents, and natural disasters by analyzing historical and real-time data, enabling proactive resource deployment and faster response times. This transformation is not theoretical, it’s happening now. And at the upcoming Smart City Expo World Congress in Barcelona, November 4–6, Microsoft and leading technology innovators will showcase how AI is driving real-world impact across emergency services, law enforcement, and city operations. Government AI Transformation in Action: Oklahoma City Fire Department: Digitizing Operations for Faster Response Serving over 700,000 residents, the Oklahoma City Fire Department (OKCFD) faced mounting challenges due to outdated, paper-based workflows. From rig inspections to fuel logging, manual processes slowed response times and increased risk. Partnering with AgreeYa Solutions and leveraging Microsoft Power Platform, OKCFD built 15+ custom mobile-first apps to digitize core operations. The results were transformative: Helped drive a 40% reduction in manual tasks Real-time dashboards for leadership visibility Improved data accuracy and faster emergency response This modernization not only boosted internal efficiency but also strengthened community trust by ensuring timely, reliable service delivery. North Wales Fire and Rescue Service: Empowering Remote Teams with Secure Access With 44 stations and a mix of full-time and on-call firefighters, North Wales Fire and Rescue Service (NWFRS) needed a better way to support staff across a wide geographic area. Their legacy on-premises systems limited remote access to critical data. By deploying a SharePoint-based intranet integrated with Microsoft 365 tools, NWFRS enabled secure, mobile access to documents, forms, and departmental updates. Improved communication and workflow efficiency Reduced travel time for on-call staff Enhanced compliance and data security This shift empowered firefighters to stay informed and prepared—no matter where they were. San Francisco Police Department: Real-Time Vehicle Recovery Reporting Managing thousands of stolen vehicle cases annually, the San Francisco Police Department (SFPD) struggled with a slow, manual reporting process that delayed updates and eroded public trust. Using Microsoft Power Apps, SFPD built RESTVOS (Returning Stolen Vehicle to Owner System), allowing officers to update vehicle status in real time from the field. Helped reduce reporting time from 2 hours to 2 minutes Supported 500 officer hours saved per month Improved resident experience and reduced mistaken stops This digital leap not only streamlined operations but also reinforced transparency and accountability. Join Us in Barcelona: See Emergency Response in Action At Smart City Expo World Congress 2025, Microsoft and our AI transformations partners will showcase emergency response AI transformation with immersive demos, theater sessions, and roundtable discussions. Transform Emergency Response will be a central focus, showcasing how AI, cloud platforms, and agentic solutions are enabling cities to: Modernize emergency operation centers Enable real-time situational awareness Foster community engagement and trust Featured AI demos from innovative partners: 3AM Innovations Disaster Tech PRATUS Sentient Hubs Tomorrow.io Unified Emergency Response with Microsoft Fabric and Copilot These solutions are not just about technology, they’re about outcomes. They help cities cut response times, improve coordination, and build public trust. Why This Matters Now As Dave Williams emphasizes, the future of emergency response is not just faster, it’s smarter and more resilient: Modern emergency response increasingly relies on unified data platforms that integrate inputs from IoT sensors, satellite imagery, social media, and agency databases. AI-powered analytics systems synthesize this data to support real-time decision-making and resource allocation across agencies. Cities must also invest in governance frameworks, ethical AI policies, and inclusive design to ensure these technologies serve all residents fairly. Let’s Connect Whether you’re a city CIO, emergency services leader, or public safety innovator, we invite you to join us at Smart City Expo World Congress in Barcelona, November 4–6. Explore how Microsoft and its partners are helping cities transform emergency response, and build safer, more resilient communities. Visit our booth at Hall 3, Stand #3D51, attend our theater sessions, and see demos from AI transformation partners delivering demos on Transform Emergency Response. Together, we can reimagine public safety for the challenges of today and the possibilities of tomorrow.Understanding Compliance Between Commercial, Government, DoD & Secret Offerings - July 2025 Update
Understanding compliance between Commercial, Government, DoD & Secret Offerings: There remains much confusion as to what service supports what standards best. If you have CMMC, DFARS, ITAR, FedRAMP, CJIS, IRS and other regulatory requirements and you are trying to understand what service is the best fit for your organization then you should read this article.DIB Embraces Cloud PCs: Streamlined Compliance, Risk Mitigation, and Cost Savings
Aerospace and Defense Distributor Embraces Cloud PCs: Streamlined Compliance, Risk Mitigation, and Cost Savings Jaco Aerospace holds a pivotal role in the aerospace and defense industry. As a distributor, they serve a remarkably diverse clientele, including the Defense Industrial Base, airlines, Maintenance, Repair, and Overhaul (MRO) operations, general aviation, space exploration, rocketry, satellites, supersonic aircraft, lunar landers, Air-Taxi initiatives, and Defense Technology companies. This diversity brings heightened responsibilities, especially in meeting stringent compliance requirements. Beyond the standard distributor regulations, they have to adhere to rigorous standards such as the Federal Aviation Administration (FAA), the Department of Defense (DoD), AS9120, and the DoD’s Cybersecurity Maturity Model Certification (CMMC). For a detailed breakdown of these requirements, check out their whitepaper here. Early Adoption of Cloud PCs Jaco Aerospace was an early adopter of cloud technology, transitioning their operations to Cloud PCs in February 2022. They recognized the transformative potential of cloud computing for IT infrastructure and firmly believe traditional PCs will soon become a thing of the past. By integrating Cloud PCs, they enhanced their AS9120-certified quality system, prioritizing risk reduction. The decision to migrate to the cloud in a post-COVID-19 world has unlocked numerous benefits, including: Enhanced Compliance Their operating environment meets the requirements of CMMC Level 1 (self-attestation). The straightforward in-house implementation enabled them to achieve and maintain compliance with ease. Robust Cybersecurity Cloud PCs help mitigate cybersecurity risks by enabling granular control over user permissions through conditional access policies. For example, they restrict most users' access to Microsoft apps on mobile devices, ensuring sensitive data remains secure. Consistent User Experience With Cloud PCs, they deliver a uniform user experience across the organization, improving productivity and streamlining workflows for all team members. Cost Savings The reduced need for IT-related user interactions and minimal hardware changes translate to significant cost savings in both the short and long term. Increased Connectivity Employees benefit from breakneck internet speeds when connecting to Cloud PCs, ensuring smooth and uninterrupted workflows. Furthermore, as they use Microsoft Teams for all phone communication, this speed results in high-quality calls not always found in their legacy VOIP solutions. Scalable Resources Cloud PCs allow them to dynamically scale memory and RAM based on individual user requirements, providing flexibility and operational efficiency. Simplified Scalability for Growth As their business grows, onboarding new employees is seamless. In rare employee departures, they can quickly offboard them and repurpose their equipment, ensuring a smooth transition. Risk Mitigation in Action The benefits of risk mitigation are often challenging to quantify, but recent events provided a clear example of its value. Their Valencia headquarters was in an evacuation zone during the Southern California wildfires. Thanks to their cloud infrastructure, employees swiftly transitioned to working from home by taking their thin client devices. Jaco Aerospace was required to maintain uninterrupted operations as a critical part of the Defense Industrial Base during COVID-19. At that time, the absence of a cloud-based system posed significant IT challenges. In contrast, during the wildfire evacuation, their team experienced just a one-hour disruption before resuming full operations—a stark difference that underscores the agility enabled by Cloud PCs. Looking Ahead At Jaco Aerospace, they see Cloud PCs (Windows 365) as a cornerstone of their future, enabling them to stay agile, secure, and ready to tackle any challenges that come their way. Whether it’s meeting stringent compliance requirements or ensuring seamless business continuity during unexpected events, their transition to the cloud has proven to be an invaluable asset. With the upcoming release of Microsoft’s Windows 365 Link, companies shifting to a Cloud PC environment will benefit from its affordability and the streamlined process of embracing this forward-looking technology. As the industry evolves, they remain dedicated to adopting innovative solutions that enhance operational efficiency and deliver unparalleled value to their customers.
