Remote Management on iOS can be leaved
Hi together, i set up Intune for our Company (iOS Devices). I set up Push Certifikate, Token for Enrpllment Program and set up the Profile for Registering. On our Macbook i send the Device from Apple Configurator 2 to Apple Business Manager and change the MDM-Server to our Intune. On the Enrollment Program i set up the Profile and selected the option "Locked Environment = Yes". After sync the Device from Apple Business Manager to Intune my device will be set up with all the selected Policies. When i intsall the phone, the Remote Management Info is coming an everything works. But when i will be uner Settings->General-> VPN/Remotemanagement i can delete the Remote Management. By Removing the phone will be deleted and the Device will be deleted from the Business Manager. Someone know how the Phone can be delete himself the Device from Apple Business Manager? And why the Phone can be deleted? Someone know something about the Issue? Thanks & Best Regards, Philip
Guided Access enrollment issues
We recently switched over our DEP enrollment process to use VPP to download the company portal and then using locked enrollment (guided access) to force the user to enroll their iOS devices into Intune. We are running into a few issues, if the user is on wifi only (majority of our iPads) and for whatever reason leaves the WiFi network, they cannot reconnect to the network as there doesn't seem to be a wayto break out of the guided access mode. They are then presented with a screen that says "Guided Access is unavailable. Please contract an administrator" is there anything we can do at this stage other than connecting to a computer and wipe the device? Another issue we are running into with some devices is they seem to be locked into guided access mode and unable to switch to Safari to download the management profile, the error they are presented with is "Could not add your device. Safari has been disabled, Please contact your administrator." I'm not sure what users are doing to get to this state, but is there any way to troubleshoot these devices other than wiping?
