access management
435 TopicsAADSTS50105 error message is unreadable for end users — UX improvement suggestion
1. What’s wrong with the current error message a. It’s written for administrators, not users The message exposes: Internal system names (AADSTS50105) GUIDs (aaaabbbb-cccc-dddd-eeee-ffff01234567) Identity provider jargon (“direct member of a group with access”) None of this helps the person who sees the error decide what to do next. b. The actual problem is buried in a wall of text The real issue is simply: You don’t have permission to access this app. Instead, the message forces users to: Read a long paragraph Decode domain-specific language Guess which part matters Cognitively, this is high effort for low payoff. c. “Contact your administrator” is vague and unhelpful Users ask: Which administrator? IT? Security? App owner? Their manager? What should they say? Without context, users either: Ignore the error Forward screenshots randomly Open the wrong support ticket d. Error codes without guidance increase support load AADSTS50105 may be meaningful internally, but: Users don’t know whether to Google it Support teams receive unclear tickets (“it doesn’t work”) This paradoxically raises support cost instead of lowering it. 2. What a better error message should do A good error message answers four questions in order: What happened? Why did it happen (in plain language)? What can the user do next? Who specifically can help? And it does so in under 30 seconds of reading time. 3. Example of a much better error message You don’t have access to [APPLICATION] Your account (email address removed for privacy reasons) isn’t currently authorized to use [APPLICATION]. This usually means: You haven’t been added to the required security group, or Access hasn’t been requested or approved yet. What to do next If you believe you should have access, contact IT Service Desk or your [APPLICATION] owner and request access. Helpful details to include in your request Application name: [APPLICATION] Your email: email address removed for privacy reasons Error reference: Access not assigned (Error ID: AADSTS50105 — for IT use) 4. Optional but high-impact improvement: Add a “Request Access” button or link One-click takes users to: ServiceNow / Jira / internal form Auto-populates app name and user email Administrators configure support link when configuring the application25Views0likes0CommentsGrant Just-in-Time Admin Access with Microsoft Entra PIM
In my lab, I worked with Microsoft Entra Privileged Identity Management (PIM) to grant Just-in-Time admin access. Instead of permanent assignments, users become eligible for roles and must activate them only when needed. Steps I tested: - Configured roles as eligible rather than permanent - Required MFA and approval for role activation - Verified access automatically expired after the time window This approach reduces standing privileges and aligns with Zero Trust by securing privileged access. Curious — does your org still keep permanent Global Admins, or have you moved to JIT with PIM?81Views0likes1CommentIssues with Microsoft Authenticator not popping up Approval message
We have recently implemented MFA with a conditional access policy. We turned off the ability to receive texts/calls and are forcing the Authenticator app. This is causing issues when users need to re set up the account in the Authenticator app. I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. The end users try to fix the issue themselves and will remove their accounts from the app and try to reenroll by going to myapps.microsoft.com and restarting the setup process. The problem lies in that even though they are visiting the portal from devices that are excluded from MFA via conditional access (Compliant/Hybrid AD Joined) the myapps.microsoft.com portal is still enforcing MFA to log in. Since they have removed their account from the application they can not authenticate to the portal. There is no alternate method since Phone/Text are disabled. In order to get the end user back into the portal I have to go to the regular MFA Setup page, enable phone calls or texts, enable and enforce MFA on the end user, and they can finally get in to re-set up the account. All of this could be fixed with a one time bypass for cloud!Solved1MViews1like41CommentsBlock all 365 apps except Outlook via CA
Trying to block 365 for a subset of users, except email. The old app-based CA rules made this easy. The new 'resource' based setup... I'm not even sure if it's possible. CoPilot just keeps telling me to use the old version of CA, because it hasn't clued into Microsoft's downgrade cycle. If I try to filter by resource attribute, I'm told I don't have permission to do so. I'm the global admin. Here's what searching for Outlook gives me and Exchange Advice? We ARE intune licensed, but i'm not sure App Protection Policies will help here. The intention is to block BYOD from accessing anything but Outlook / Exchange. That is, Mobile devices that aren't (whatever param I decide on)428Views0likes4CommentsSecurity Best Practices for Bookings Page's Mailbox Objects in Entra ID
Hi, are there any recommendations / best practices for hardening the user objects that are created in Entra ID when I create a new Microsoft Bookings page? Unlike regular shared mailboxes, the sign-in is enabled by default, I can simply reset the password, sign in via Outlook Web and see the Microsoft Bookings calendar. Bad actors could brute force this sign-in, register the MFA authentication method of their choice and gather data of the customers that used my public bookings page. What is the recommeded way to handle these objects in Entra ID? Conditional Access settings? Azure Monitoring alerts for sign-ins? Defender alerts for when an inbox rule is created? Kind regards, YaseminSolved818Views0likes4CommentsEntra Verified ID: CAP Preview Feature to require Face Check
During one of the MS demo video, I saw a preview feature for Conditional Access Policy to require "Face Check". I have now enabled Entra Verified ID and also switched on Face Check. When I create a new CAP, I do not see the "Require Face Check" option under the Grant. How can I request to have this feature released to my tenant? Thanks!215Views0likes2Comments"sign-in frequency" every time not working as expected and described.
We have several PIM managed groups in an Entra ID tenant. Members are added as eligible. For the activation of the memberships an Authentication Context is created which is linked to a conditional access policy. The conditional access policy requires MFA with phishing resistant authentication factors, and "sign in frequency" is set to "every time". When activating membership authentication is required. When activating membership to another group (>5min in between activations) one would expect to request an authentication prompt, as described in Microsoft documentation. In Firefox this works as expected, In Edge and Chrome there is no re-authentication required every time, and sometimes even not for the first activation, not even in an in-private session. The device is not joined to this tenant, and the account used to log on is different from the one used to logon to the Entra ID portal. This is a test tenant with only those CA rules configured, no other policies or rules are in place. Anyone experiencing the same, or knowing the cause?1.4KViews2likes3CommentsAdd members to a dynamic sec-grp excluding users with a specific "serviceplanid" assigned license
Hello, I am trying to populate dynamically a security group that shoud contain all members with a specific attribut value and trying to filter the groupe membership based on a serviceplanId assigned to members (user.extensionAttribute9 -startsWith "83") -and (user.accountEnabled -eq True) -and (user.mail -ne null) -and (User.AssignedPlans -any (assignedPlan.servicePlanId -ne "818523f5-016b-4355-9be8-ed6944946ea7" -and assignedPlan.capabilityStatus -eq "Enabled")) How to exclude members with the ServicePlanId : "818523f5-016b-4355-9be8-ed6944946ea7" from the list of the groupe members ?154Views0likes1CommentJoin Merill Fernando and other guests for our Identity and Network Practitioner Webinar Series!
This October, we’re hosting a three-part webinar series led by expert Merill Fernando for Identity and Network Access practitioners. Join us as we journey from high-level strategy to hands-on implementation, unifying identity and network access every step of the way. Each session builds on the last, helping you move from understanding why a unified approach matters to what are the foundations to get started, and finally to how to configure in practice. The goal is to equip you with actionable skills, expert insights, and resources to secure your organization in a unified, Zero Trust way. Register below: Identity and Network Security Practitioner Webinar Series | Microsoft Community Hub52Views1like0CommentsMicrosoft Entra Internet Access for iOS in Public Preview!
With the latest update to Microsoft Defender for Endpoint on iOS, Organisations licensed for Microsoft Entra Suite or Microsoft Entra Internet Access will have access to Microsoft's Secure Web Gateway (SWG) and traffic forwarding for HTTP/HTTPS traffic, with support for Web-Content Filtering. This has been a huge win for iOS Mobile Security. Previously, Defender for Endpoint on iOS has supported Phishing Protection, M365 Traffic, and Entra Private Access Traffic. Combined with Global Secure Access Threat Intelligence, which consumes indicators from Microsoft Intelligent Security Graph (ISG), Organisations can implement granular internet access controls on iOS devices with integrated, context aware protection against malicious threats. Excited to hear what you think! Release notes are available here104Views1like0Comments