windows update not working on windows server 2012r2
960 ed4 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7] 2023-09-15 15:35:00:593 960 ed4 Agent ************* 2023-09-15 15:35:00:593 960 ed4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7] 2023-09-15 15:35:00:593 960 ed4 Agent ********* 2023-09-15 15:35:00:593 960 ed4 Agent * Online = Yes; Ignore download priority = No 2023-09-15 15:35:00:593 960 ed4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2023-09-15 15:35:00:593 960 ed4 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update 2023-09-15 15:35:00:593 960 ed4 Agent * Search Scope = {Machine & All Users} 2023-09-15 15:35:00:593 960 ed4 Agent * Caller SID for Applicability: S-1-5-21-3513568311-3814015303-1398777464-500 2023-09-15 15:35:00:593 960 ed4 Agent * RegisterService is set 2023-09-15 15:35:00:593 960 ed4 SLS Retrieving SLS response from server... 2023-09-15 15:35:00:593 960 ed4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: Send failed with hr = 80072efd. 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: Send request failed, hr:0x80072efd 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915>. error 0x80072efd 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd 2023-09-15 15:35:01:186 960 ed4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd 2023-09-15 15:35:01:186 960 ed4 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd. 2023-09-15 15:35:01:186 960 ed4 SLS FATAL: GetResponse failed with hresult 0x80072efd... 2023-09-15 15:35:01:186 960 ed4 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD 2023-09-15 15:35:01:186 960 ed4 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD 2023-09-15 15:35:01:186 960 ed4 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EFD 2023-09-15 15:35:01:186 960 ed4 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0 2023-09-15 15:35:01:186 960 ed4 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EFD 2023-09-15 15:35:01:186 960 ed4 SLS Retrieving SLS response from server... 2023-09-15 15:35:01:186 960 ed4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: Send failed with hr = 80072efd. 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: Send request failed, hr:0x80072efd 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915>. error 0x80072efd 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd 2023-09-15 15:35:01:780 960 ed4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd 2023-09-15 15:35:01:780 960 ed4 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd. 2023-09-15 15:35:01:780 960 ed4 SLS FATAL: GetResponse failed with hresult 0x80072efd... 2023-09-15 15:35:01:780 960 ed4 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD 2023-09-15 15:35:01:780 960 ed4 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD 2023-09-15 15:35:01:780 960 ed4 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EFD 2023-09-15 15:35:01:780 960 ed4 PT WARNING: PTError: 0x80072efd 2023-09-15 15:35:01:780 960 ed4 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd 2023-09-15 15:35:01:780 960 ed4 Agent * WARNING: Exit code = 0x80072EFD 2023-09-15 15:35:01:780 960 ed4 Agent ********* 2023-09-15 15:35:01:780 960 ed4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 7] 2023-09-15 15:35:01:780 960 ed4 Agent ************* 2023-09-15 15:35:01:780 960 ed4 Agent WARNING: WU client failed Searching for update with error 0x80072efd 2023-09-15 15:35:01:780 960 ed4 IdleTmr WU operation (CSearchCall::Init ID 7, operation # 56) stopped; does use network; is not at background priority 2023-09-15 15:35:01:780 960 ed4 IdleTmr Decremented idle timer priority operation counter to 1 2023-09-15 15:35:01:780 960 86c AU >>## RESUMED ## AU: Search for updates [CallId = {55F6ABB9-1CFC-457E-8370-F80C7DE27EEC} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}] 2023-09-15 15:35:01:780 960 86c AU # WARNING: Search callback failed, result = 0x80072EFD 2023-09-15 15:35:01:780 960 86c AU ######### 2023-09-15 15:35:01:780 960 86c AU ## END ## AU: Search for updates [CallId = {55F6ABB9-1CFC-457E-8370-F80C7DE27EEC} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}] 2023-09-15 15:35:01:780 960 86c AU ############# 2023-09-15 15:35:01:780 960 86c AU All AU searches complete. 2023-09-15 15:35:01:780 960 86c AU # WARNING: Failed to find updates with error code 80072efd 2023-09-15 15:35:01:780 960 86c AU Need to show Unable to Detect notification 2023-09-15 15:35:01:780 960 86c AU AU setting next detection timeout to 2023-09-15 12:35:01 2023-09-15 15:35:01:780 960 86c AU Adding timer: 2023-09-15 15:35:01:780 960 86c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2023-09-15 12:35:01, not idle-only, not network-only 2023-09-15 15:35:01:796 960 86c AU Currently AUX is enabled - so not show any WU Upgrade notifications. 2023-09-15 15:35:01:796 960 86c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2023-09-15 15:35:01:796 960 86c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2023-09-15 15:41:40:796 432 284 Misc =========== Logging initialized (build: 7.9.9600.19915, tz: +0800) =========== 2023-09-15 15:41:40:796 432 284 Misc = Process: C:\Windows\system32\DllHost.exe 2023-09-15 15:41:40:796 432 284 Misc = Module: C:\Windows\System32\wuapi.dll 2023-09-15 15:41:40:796 432 284 COMAPI ------------- 2023-09-15 15:41:40:796 432 284 COMAPI -- START -- COMAPI: Init Search [ClientId = <NULL>] 2023-09-15 15:41:40:796 432 284 COMAPI --------- 2023-09-15 15:41:40:796 432 284 COMAPI ------------- 2023-09-15 15:41:40:796 432 284 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>] 2023-09-15 15:41:40:796 432 284 COMAPI --------- 2023-09-15 15:35:06:780 960 37c Report REPORT EVENT: {12C0B917-EB76-4826-B39F-E19500941691} 2023-09-15 15:35:01:780+0800 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80072efd AutomaticUpdatesWuApp Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efd. 2023-09-15 15:35:06:780 960 37c Report WARNING: Failed to get ProtocolVersion: 8024043d 2023-09-15 15:35:06:780 960 37c Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0) 2023-09-15 15:35:06:780 960 37c Report WER Report sent: 7.9.9600.19915 0x80072efd(0x8024500b) 00000000-0000-0000-0000-000000000000 Scan 0 0 AutomaticUpdatesWuApp {9482F4B4-E343-43B6-B170-9A65BC822C77} 0 2023-09-15 15:35:06:780 960 37c Report CWERReporter finished handling 1 events. (00000000) 2023-09-15 15:38:29:921 960 67c Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250 2023-09-15 15:41:40:812 960 1358 IdleTmr WU operation (CSearchCall::Init ID 😎 started; operation # 65; does use network; is not at background priority 2023-09-15 15:41:40:812 960 1358 IdleTmr Incremented idle timer priority operation counter to 2 2023-09-15 15:41:40:812 960 1358 Agent *** START *** Queueing Finding updates [CallerId = <<PROCESS>>: DllHost.exe Id = 8] 2023-09-15 15:41:40:812 432 284 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>] 2023-09-15 15:41:40:812 960 574 Agent *** END *** Queueing Finding updates [CallerId = <<PROCESS>>: DllHost.exe Id = 8] 2023-09-15 15:41:40:812 960 574 Agent ************* 2023-09-15 15:41:40:812 960 574 Agent ** START ** Agent: Finding updates [CallerId = <<PROCESS>>: DllHost.exe Id = 8] 2023-09-15 15:41:40:812 960 574 Agent ********* 2023-09-15 15:41:40:812 960 574 Agent * Online = Yes; Ignore download priority = No 2023-09-15 15:41:40:812 960 574 Agent * Criteria = "( IsInstalled = 0 and IsHidden = 0 )" 2023-09-15 15:41:40:812 960 574 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service 2023-09-15 15:41:40:812 960 574 Agent * Search Scope = {Machine} 2023-09-15 15:41:40:812 960 574 Agent * Caller SID for Applicability: S-1-5-18 2023-09-15 15:41:40:812 960 574 Agent * RegisterService is set 2023-09-15 15:41:40:875 960 574 SLS Retrieving SLS response from server... 2023-09-15 15:41:40:875 960 574 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915 2023-09-15 15:41:41:546 960 574 Misc WARNING: Send failed with hr = 80072efd. 2023-09-15 15:41:41:546 960 574 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2023-09-15 15:41:41:546 960 574 Misc WARNING: Send request failed, hr:0x80072efd 2023-09-15 15:41:41:562 960 574 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915>. error 0x80072efd 2023-09-15 15:41:41:562 960 574 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd 2023-09-15 15:41:41:562 960 574 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd 2023-09-15 15:41:41:562 960 574 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd 2023-09-15 15:41:41:562 960 574 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd. 2023-09-15 15:41:41:562 960 574 SLS FATAL: GetResponse failed with hresult 0x80072efd... 2023-09-15 15:41:41:562 960 574 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD 2023-09-15 15:41:41:562 960 574 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD 2023-09-15 15:41:41:562 960 574 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EFD 2023-09-15 15:41:41:562 960 574 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0 2023-09-15 15:41:41:562 960 574 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EFD 2023-09-15 15:41:41:562 960 574 SLS Retrieving SLS response from server... 2023-09-15 15:41:41:562 960 574 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915 2023-09-15 15:41:42:234 960 574 Misc WARNING: Send failed with hr = 80072efd. 2023-09-15 15:41:42:234 960 574 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2023-09-15 15:41:42:234 960 574 Misc WARNING: Send request failed, hr:0x80072efd 2023-09-15 15:41:42:234 960 574 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=858&L=en-US&P=&PT=0x7&WUA=7.9.9600.19915>. error 0x80072efd 2023-09-15 15:41:42:234 960 574 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd 2023-09-15 15:41:42:234 960 574 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd 2023-09-15 15:41:42:234 960 574 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd 2023-09-15 15:41:42:234 960 574 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd. 2023-09-15 15:41:42:234 960 574 SLS FATAL: GetResponse failed with hresult 0x80072efd... 2023-09-15 15:41:42:234 960 574 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD 2023-09-15 15:41:42:234 960 574 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD 2023-09-15 15:41:42:234 960 574 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EFD 2023-09-15 15:41:42:234 960 574 PT WARNING: PTError: 0x80072efd 2023-09-15 15:41:42:234 960 574 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd 2023-09-15 15:41:42:234 960 574 Agent * WARNING: Exit code = 0x80072EFD 2023-09-15 15:41:42:234 960 574 Agent ********* 2023-09-15 15:41:42:234 960 574 Agent ** END ** Agent: Finding updates [CallerId = <<PROCESS>>: DllHost.exe Id = 8] 2023-09-15 15:41:42:234 960 574 Agent ************* 2023-09-15 15:41:42:234 960 574 Agent WARNING: WU client failed Searching for update with error 0x80072efd 2023-09-15 15:41:42:234 960 574 IdleTmr WU operation (CSearchCall::Init ID 8, operation # 65) stopped; does use network; is not at background priority 2023-09-15 15:41:42:234 960 574 IdleTmr Decremented idle timer priority operation counter to 1 2023-09-15 15:41:42:234 432 dd0 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>] 2023-09-15 15:41:42:234 432 dd0 COMAPI - Updates found = 0 2023-09-15 15:41:42:234 432 dd0 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD 2023-09-15 15:41:42:234 432 dd0 COMAPI --------- 2023-09-15 15:41:42:234 432 dd0 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>] 2023-09-15 15:41:42:234 432 dd0 COMAPI ------------- 2023-09-15 15:41:42:234 432 284 COMAPI WARNING: Operation failed due to earlier error, hr=80072EFD 2023-09-15 15:41:42:234 432 284 COMAPI FATAL: Unable to perform synchronous search. (hr=80072EFD) Can someone help . Thanks
