Unified Messaging
35 TopicsPSTN Calling, Call Queues and Auto Attendant Guide
https://gallery.technet.microsoft.com/PSTN-Calling-Call-Queues-2c081b9e?redir=0 This guide is written for Pre-Sales Consultants, technical Consultants and System engineers at Level 200. This guide focus on the Office 365 Web based administration. PowerShell knowledge therefor is not required. But PS will enable you with further configuration details. It guides you through the general understandings of Office 365 Skype for Business PSTN Calling ordering and configuration, the related planning process and should inspire you thinking about different approaches towards technology and best practices. Call Queues and Auto Attendant in Skype for Business Online with Cloud PBX is an essential part and important to most companies leveraging Skype for Business with Cloud Voice. For both CQ and AA, I provide you with detailed processing workflows, planning approach and configurations. You will learn how to position Cloud PBX and PSTN Calling along with the value service you provide towards enterprise telephony features. After reading this article you become an expert in Microsoft Cloud Voice advanced features.2.8KViews3likes0Commentserror enabling Unified Messaging - number already registered
Using skype for business 2015 with exchange online. Getting the following error when attempting to enable voicemail for a specific user. "The phone number you entered has already been registered by someone else" see attached image confirmed the number is not duplicated in the skype for business control panel using this command: Get-CsUser | Select-Object DisplayName,SipAddress,LineURI | Export-Csv -Path C:\CsUser.csv -NoTypeInformation10KViews2likes12CommentsAdding a Skype free contact via UCWA
Would like to seek help for adding a Skype free client contact using UCWA Both SfB and Skype free client need to add both party in order to start the chat / audio call. When we try to add a Skype free address via SfB client (Windows version), both side can receive the add contact requests with no issues. When we use UCWA to control the SfB account, Skype free user receives the request from UCWA. However, after Skype free user accept the "add contacts invitation", they still cannot init a conversation with SfB account (It says the user is offline, and the text box is disabled). May I know how we can make this step work? This issue blocked us for quite number of days..802Views1like0CommentsSkype for Business Online Voicemail Transcription coming on March 31st
Per the message in my tenant.. Skype for Business Online Voicemail Transcription is a new Office 365 feature. This feature will be released to all customers on March 31, 2017 (MC97355). Voicemail Transcription will be enabled by default for all customers. Once it is released, users will receive a transcription of their voicemails in the email body. You can disable this feature at any time from your configuration. Will this use the same public Bing translation services that are used in Meeting Broadcasts too, or is this a different technology?4KViews1like2Comments