Help requested: TSV Export Leaves Staff Column Blank
When I export any Bookings page to a TSV file, the Staff column is always blank. The column is there but all the column cells are empty. This is one of the main areas where my customers want analytics without going through a manual process. Is there a known issue with blank Staff columns in Bookings exports? Are there workarounds? Has anyone solved this? Thank you!
Start page numbers stay at 0, no names in tsv file
summary, two issues - no customer name, mail and phonenumber in otherwise correct tsv file - booking, customer numbers on startpage do not add up. Dear all We just started bookings with several group options to be booked. Now every option, 18 in total, is booked by about 4-5 five customers. The three staff members getting the calendar bookings as expected. The only thing thats bothers me is, that the numbers on the start page (bookings ...) do not change at all. No customer count and so on. They all stay at 0. And even worth, the tsv export does not show customer name, mail and phone number whereas the booking is recorded correctly. I tried with several dummy bookings. They all went fine (confirmation mail and so on) but non influenced the numbers or the tsv file. Any ideas what I might have messed up? Thank you.