Response Group
26 TopicsResponse Group - Busy messages
Hi all, I want to deploy Hunt Group or IVR, before that I've couple of questions: does SFB Server can identify that all agent are busy (cannot pickup) ? and because of point above, SFB will info music/message on hold "all agent are busy, please wait.."627Views0likes0CommentsAfter file store move, RGS not working
Hey all At a customer I had to move the Skype for Business File Store from a Enterprise Pool to a new Location. I used the MS Docs: https://docs.microsoft.com/en-us/skypeforbusiness/manage/topology/move-file-store-data Almost all went well, but after removing the old Share, the RGS won't work anymore. In the eventlog the following error is showing: Event ID: 31192 Source: LS Response Group Service General: Workflow has setting that are not valid. The workflow "xx" with GUID "xxx" has settings that are not valid and will be terminated: File "\\old_share\....." not found. Why the RGS still search on the old Share? When I create a new RGS the same happend. The file will saved in the new File Share, but the Event is showing, that the file is not found in the old Location. What I missed? Where can I configure the Path of the Files? RegardsOn Prem. Skype for Business 2015 response group using holiday for meetings
Hi, I was wondering if I I could use the holiday scheduled in one of my work flows. Transfer of the call works fine e.g. I have it call a users desk when the holiday schedule is set. For Example when I set the holiday schedule from 14:00 to 15:00. Expecting at 15:01 to switch back over to the normal Queue. But for some reason it does not. I thought maybe i was doing something wrong with my powershell so I decided uc geeks tool from a few years ago to create a simple holiday Schedule. Same result. I can manually remove the holiday Schedule and reverts back. My guess if I wait until midnight it will revert back. Any ideas? Allen704Views0likes0CommentsIssue: Calls to certain Response groups fail with an Error "500 Internal Server Error"
First published on TECHNET on May 09, 2016 We Recently came across an issue where calls to ONLY certain Response groups were failing with an Error "500 Internal Server Error" while calls to other response groups would work.3.1KViews0likes0CommentsHaiku #190
First published on TECHNET on Sep 15, 2011 Hit 600 home Runs? Create new workflows? But What else have you done? This is bound to stir up a hornet's nest of controversy, but here it is: the author of today's haiku does not believe that Jim Thome should be in the Baseball Hall of Fame.474Views0likes0Comments