SSO issues in Word and Excel, but not Outlook
Hi, Strange issue started a month ago at a customer site. They use RDS with Office 365 installed. Historically this has been working fine, then it randomly stopped signing in properly for all users. We can't point it down to anything specific however. Network / User / Settings all look good. What is strange is on first login to Outlook, it says it's done SSO but says unlicensed. A simple restart then would show it licensed. We have managed to work round that issue by saving the license folder \appdata\local\microsoft\office\ to the UPD. So for this, a month ago, new and existing users would just sign in and it worked. Then something changed and users were being asked to sign in every time. So we have made this change to include \appdata\local to the UPD - now users only see this problem once (a month). While not as good as it was a month ago, it is acceptable. However, and this is what I need help with. SSO is NOT working at all from Word / Excel. Open Word Blank Micrsoft Sign In box pops up. You have to type username and hit enter You then have to type your password and hit Sign In That popup then goes away, but at the tope right of Word, it still shows "Sign In". When you go to Account, it still has a Sign in box. BUT... if you now close and reopen word, both of those show the signed in user. The problem here is that this doesn't persist over the UPD, so happens every time the users open Word or Excel. As this is used by a business app to open docs, it's actually breaking the process and we need to fix this. I have been having a look at SSO info, because it feels like something fairly low level has changed with how this works, but can't find anything helpful, hence posting here after about a month of searching and trying things. It's not very helpful when you have MS links like: How to use Remote Connectivity Analyzer to troubleshoot single sign-on issues for Microsoft 365, Azure, or Intune https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/active-directory/single-sign-on-issues How to run Remote Connectivity Analyzer to test SSO authentication To run Remote Connectivity Analyzer to test SSO authentication, follow these steps: Open a web browser, and then browse to https://www.testconnectivity.microsoft.com/tests/SingleSignOn/input. However, that page just hangs with LOADING written on it. Then on the change notes for this page we see that it was removed in 2022! Version 4.0.15 (October 2022) Removed the Single Sign-on Test now that basic authentication in Exchange Online is being disabled. Quick note on the setup. AD is synced to Entra using Entra Connect (Password Hash Sync + SSO enabled), latest version. SSO URLs are added to Internet trusted sites as per setup instructions. Network has been tested and all URLS accessible and working for the user. User is on RDS on fully updated Server 2016 and is on the latest Office 365 app updates. So I guess my first question is: 1) Does SSO still work for Word and Excel? Is it a realistic expectation that the user will sign in to the PC and then Word and Excel will automatically sign in for the user (proper seamless single sign on) like it was doing only a month or so ago? 2) What can I do to test and troubleshoot this if it should be working? I have been trying for a month, so I have already tried a lot of things. But maybe I am missing some tests? Any info to help get this working again (or that it's no longer possible and we missed that instruction from MS) would be ideal. Thanks in advance
Office bypassing Target Version set by Intune
Ok so I was managing my Microsoft patches through Intune. A while back Microsoft sent out this message…. https://docs.microsoft.com/en-us/DeployOffice/other/devices-updating-monthly-enterprise-channel I believe I had opted out but recently our machines have started updating to the Monthly channel. So if this is true that we are now moved to Monthly channel how do we control it moving forward? I have done some of my own research and came across the following but still not sure what is what. If you log in here - https://admin.microsoft.com Go to settings, org settings, Office installation updates. You have some items here. If you click on Organization profile in the same window you have "Release preferences" If you log in here - https://config.office.com Go to servicing, Monthly enterprise, settings. You can choose criteria, rollout, etc Also I know in the past to troubleshoot a single device the reg keys you wanted to look at were: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate Updatebranch updatedeadline updatetargetversion HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration CDNBaseURL ClientversionToReport UpdateChannel Though I think now that it is managed from https://config.office.com this is the new key to look @ HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate instead of the old one HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate Any input on the above would be great.
Microsoft 365 Apps for Enterprise - Auto sign in and Activation using Domain User Credentials
Hi, I use shared computer activation but every new user who sign-in for the first time required to login with their account and do manual activation. it burdens users all the time to do this. there is a way to do when a user logs in to Microsoft 365 Apps he will do it automatically in shared computer activation without him having to do all that. i would love a solution using domain user credentials. Rodriguez_591
M365 apps for enterprises subscription info missing in produict info
HI Team, In our organization, we have deployed the M365 apps 32 bit through ODT and manage via cloud updates. We do have E3 license activated. When reviewing the product information, I don't get the M365 apps for enterprises subscription inform. I have attached the screenshot for the difference. Is that anything, we need to correct?
Can we detach Viva Connections from teams ?
Hello Everyone , Is there a way that we can create Viva Connections as a separate application (Detached from MS Teams) ? It would be helpful because we need it to be a standalone not to be linked in MS teams. Also Please enlighten me if we can create a Sharepoint Site as a windows/mac desktop application. It would be great to know thanks.Office 365 Pro Plus - Closes All Office apps when updates are deployed
We are currently testing Office 365 Pro Plus in hopes to replace the Office 2016 MSI install. We have Office 365 Pro Plus deployed as follows : <Configuration> <Add OfficeClientEdition="32" Channel="Current" Version="16.0.8625.2132" OfficeMgmtCOM="True"> <Product ID="O365ProPlusRetail"> <Language ID="en-us" /> <ExcludeApp ID="Publisher" /> <ExcludeApp ID="Groove" /> <ExcludeApp ID="OneDrive" /> </Product> </Add> <Display AcceptEULA="TRUE" /> <Property Name="SharedComputerLicensing" Value="0" /> <Property Name="PinIconsToTaskbar" Value="FALSE" /> <Property Name="AUTOACTIVATE" Value="1" /> <Property Name="ForceAppShutdown" Value="FALSE" /> </Configuration> We have updates being pushed through configuration manager. The updates get passed the machine and when they go to install the updates, it forces all office applications to close without any notification to the user. This is problematic esp since we are a SfB house. We have a SCCM DSE that i've ran this through and we've troubleshot this for a few days but we can't really find a way to either have the updates installed WITHOUT closing the apps or notify the user that the applications need to close in order to apply the update. Has anyone see this behavior before? Any suggestions to get the outcome that we desire?The preview in the Outlook reading pane ....
Some emails I receive load slowly in the reading pane, about 30+ seconds when I click on them in my inbox. This usually happens with mails, with lots of links and graphics, with large newsletters. When I click "Forward" or "Reply", I can read such an email immediately in the draft that opens, without delay. I use Windows 10 pro (19045.3271) and Microsoft Outlook for Office 365 (16626.20132). All Up to date.... Different accounts, Exchange, POP3 & IMAP, occurs with all of them. I already tried around with moving/ forwarding the mails. No difference. Sluggish loading of original mail, no problem forwarding or replying. 1GBit fiber, 100MBit VDSL & 30MBit wireless network, happens regardless of connection/router. MSI, I5, 32GB, NVIDIA Quadro 1200K, SSD, everything fine, everything up to date. Autostart is maintained and the usual suspects are checked. Without addins same game, with clean restart too. ESET NOD32 is excluded, mails are loaded completely, nothing with headers or so. No extra firewall. The problem exists since some time. Original mail sticks, no matter what folder or account it is opened from. Reply & Forward works as expected and the content is there immediately. No matter if the mail has been loaded before or not. In the meantime I open the affected mails (you learn with time where it's stuck) directly via right mouse button and Forward..... Viewing in the browser works, changing the default browser does not change anything. The phenomenon does not occur in OWA. No abnormalities in browsing, no other graphics problems. Disabling graphics acceleration also brings no change. The security settings in Outlook have not been tampered with. Network settings are reset. While loading the problematic mails, Outlook makes a CPU load between 25% and 35% and shows sometimes "not responding"! A comparable problem is described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-reading-pane-slow-to-load-for-some-emails/306a2555-2deb-4bf3-b352-7b49321fe2d5 Is anyone struggling with similar issues? Is there a known cause? New profile, deletion of the *.ost file, change of cache settings, change from 32bit to 64bit version, has all already taken place. No difference. Lastly, the firmware of the installed Quadro K1200 was updated, also no change. Are mails rendered differently when opening and previewing than when forwarding or replying? Fonts or network restrictions can certainly be ruled out, since download and rendering are free of delays when replying/forwarding.....Weird Free/Busy in Scheduling Assistant issue
Hello, all! We have encountered a very strange issue with two users' O365 accounts in our ~350-user on-prem Exchange synced to the cloud environment. Both of these users' Free/Busy information is completely blank to other viewers, from a month back of the current date until ~2-3 months in the future. Free/Busy information is viewable from before a month ago, and in the future beyond 2-3 months. This "zone of availability invisibility" is organic, moving forward as time progresses. A few details: -Scheduling a meeting to either of these users appears as if they have their availability completely open -We have changed these users' permissions on their calendar properties to Organization -> Full Details, and the problem still occurs. -This issue can be reproduced both in Outlook Online and locally-installed Outlook application. -Happens regardless of Cached Exchange Mode being on or off -Microsoft Remote Connectivity Analyzer tests all return green -Viewing either users' availability via the Scheduling Assistant in local Outlook application shows very strange behavior. This will sound weird, but the "zone" I mentioned above can be temporarily shortened by scrolling far left or far right, then clicking "Refresh Availability". This will show an extra ~2 weeks of availability information in the past and future, but disappears again if "Refresh Availability" is clicked again. This behavior can be reproduced by any other end user. Has this happened to anyone here before? If so, have you found a solution beyond disabling the account and migrating the user to a new one? -Ry
