App installation failed: Company Portal (Error code: 0x8024001E)
Operating system: Windows 11 Enterprise Operating system version: 10.0.22631.3737 Machine: Latitude 5540 Hi All, I'm having trouble with one of our machines failing to install Company Portal. Can you shed any light on this? The error message from Managed Apps is: App installation failed 18/06/2024 09:37:27 Hide details Error code: 0x8024001E Unknown I've gone through the IntuneManagementExtension logs and can see these messages which relate to the Company Portal app ID "dc644022-cb6b-4c8a-b083-005392143a58" [Win32App][WinGetApp][WinGetAppDetectionExecutor] Completed detection for app with id: dc644022-cb6b-4c8a-b083-005392143a58. WinGet operation result: Operation result = NotDetected Installed version = Reboot required = False Installer Error code = Extended error code = Detection result: Action status: Success Detection state: NotDetected Detected version: Error code: IntuneManagementExtension 24/06/2024 10:10:01 21 (0x0015) [Win32App] Toast message with: "C:\Program Files (x86)\Microsoft Intune Management Extension\agentexecutor.exe" -toast "ToastFailureMessage" "ODk3LU9TLUNvbXBhbnkgUG9ydGFs" "eyJDb21wYW55TmFtZSI6IkJyb3duIGFuZCBCcm93biwgSW5jIiwiQ29sb3JCYWNrZ3JvdW5kTG9nb1VyaSI6Imh0dHBzOi8vZmVmLm1zdWEwMS5tYW5hZ2UubWljcm9zb2Z0LmNvbS9Db250ZW50U2VydmljZS9TQ1NlcnZpY2UvQ29udGVudHMvYjBiMmQyNTgtOWM1YS00NDNjLWJiOTEtZTlmZGI1ZmE4YmZhIiwiV2hpdGVCYWNrZ3JvdW5kTG9nb1VyaSI6Imh0dHBzOi8vZmVmLm1zdWEwMS5tYW5hZ2UubWljcm9zb2Z0LmNvbS9Db250ZW50U2VydmljZS9TQ1NlcnZpY2UvQ29udGVudHMvMGE3NWZhYzUtYzE4NS00NTE3LWFiNWUtODkxNjY5ZDQwZWU3IiwiQWNjZW50Q29sb3IiOi0xNjc0NzgzNH0=" "0" IntuneManagementExtension 24/06/2024 10:10:01 21 (0x0015) [Win32App][ReportingManager] Sending status to company portal based on report: {"ApplicationId":"dc644022-cb6b-4c8a-b083-005392143a58","ResultantAppState":2,"ReportingImpact":{"DesiredState":3,"Classification":2,"ConflictReason":0,"ImpactingApps":[]},"WriteableToStorage":true,"CanGenerateComplianceState":true,"CanGenerateEnforcementState":true,"IsAppReportable":true,"IsAppAggregatable":true,"AvailableAppEnforcementFlag":0,"DesiredState":2,"DetectionState":2,"DetectionErrorOccurred":false,"DetectionErrorCode":null,"ApplicabilityState":0,"ApplicabilityErrorOccurred":false,"ApplicabilityErrorCode":null,"EnforcementState":5000,"EnforcementErrorCode":-2145124322,"TargetingMethod":0,"TargetingType":2,"InstallContext":2,"Intent":3,"InternalVersion":1,"DetectedIdentityVersion":null,"RemovalReason":null} IntuneManagementExtension 24/06/2024 10:10:02 21 (0x0015) [Win32App][WinGetApp][WinGetAppApplicabilityExecutor] Completed applicability check for app with id: dc644022-cb6b-4c8a-b083-005392143a58. WinGet operation result: Operation result = Ok Installed version = Reboot required = False Installer Error code = Extended error code = Applicability result: Action status: Success Applicability state: Applicable Applicability state message: Applicable Error code: IntuneManagementExtension 24/06/2024 10:09:59 21 (0x0015) [Win32App][WinGetApp][AppPackageManager] An error occurred during app install or upgrade. Installer error code: -2145124322. Exception: System.Exception: Exception from HRESULT: 0x8024001E. IntuneManagementExtension 24/06/2024 10:10:01 16 (0x0010) [Win32App][WinGetApp][WinGetAppExecutionExecutor] Completed execution for app with id: dc644022-cb6b-4c8a-b083-005392143a58. WinGet operation result: Operation result = InstallError Installed version = Reboot required = False Installer Error code = -2145124322 Extended error code = -2145124322 Execution result: Action status: Failed Enforcement state: Error Reboot status: Clean Error code: -2145124322 IntuneManagementExtension 24/06/2024 10:10:01 21 (0x0015)Allowing Users to Remove/Uninstall Available iOS Apps
Hi All, Quick query. I have been creating a Fully Managed/ Supervised iOS build. Quite successfully, much smoother build than prior to iOS 14.x. But there is one thing I am trying to do but not even sure it is possible as yet. I have most of the M365 Apps as Required for the iOS devices. and there are a number of Available apps on offer too. The one thing that is totally different (or appears to be ) is that if an Android user installs an app available from the Corporate Android Play Store, they can uninstall it if they find they no longer require it, or for any other other reason. However, on iOS devices if a user installs an app from the Company Portal (VPP) then once it is installed there is no 'local' option to Uninstall or Remove it. In the image, Fig 1 is a personal registered iPhone 7 as you can see the BBC News app, when long pressed gives you the option to Remove App. Where in Fig 2 is a Corporate Managed/Supervised iPhone 7, the option Remove App is not available. I have gone through the Restriction and Features Configuration Profiles and enabled or disabled the obvious; but no joy. Obviously I can create uninstall groups for each app and then add users to these groups when they need something uninstalled, but that is a major overhead and I have not included that in the cost model going forward. Any ideas?
