Cloud PBX + Cloud Connector Edition resulting in calls not in service
I've got a Cloud PBX subscription with a few users enabled for testing. We also have Cloud Connector Edition installed, and according to our Skype for Business Online admin portal, it is reporting in as a on premisis PSTN equipment that is running. We've double checked all of the configuration settings against the variety of config guides availalbe and it looks like we've got everything configured correctly. However, when any of our test users make a call from their Skybe for Business Client to an outside line, the call results in a fast busy or a "Number not in service" message (iPhone client). I've sniffed traffic to/from our edge server and I'm not seeing ANY inbound traffic at the time of the test calls on the SIP port or the media ports. I confirmed that the prots are open on our firewall, and also tried connecting through the firewall with a telnet client to ensure the ports were open and I see those connection attempts with the packet captures. Any help in troubleshooting why calls aren't routing correctly from the Cloud PBX to the edge server would be appreciated.Cloud PBX and CLoud Connector Edition support through office 365?
SInce Cloud PBX is an office 365 offering, and cloud conector edition is used with CLoud PBX, is there support for Cloud PBX through Office 365 support? I've tried multiple times to get support for cloud pbx + CCE and office 365 support keeps telling me they don't support this..
