The Manged Home Screen app no longer provides access to installed apps
We have a kiosk profile which uses the Managed Home Screen app. We deploy 3 apps to the device upon enrollment and they were previously visible on the home screen. A week ago, the problem arose where the apps are no longer visible on the home screen. When accessing the diagnostic screen (tapping the back button 15 times) I can see that the apps are actually installed on the device. Performing a re-sync does not alleviate the problem. Exiting Kiosk mode is also not possible as the option to provide a pin is not available. The device is visible in the portal. What other troubleshooting steps can I take?