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1 TopicAADSTS5000228 - Locked Out of Trial Tenant
I created a free trial tenant, and was immediately locked out. Upon doing research, I basically discovered that the tenant is locked due to unknown reasons, and I have to contact support. I have tried calling 4 different support numbers a total of 8 times. I have never made it through the laughable automated phone system to a real person, I eventually get hung up on for no reason. I've tried creating chats from personal accounts to basically just be told to log in with my new tenant account and submit a ticket. I can't log in, I would love to be able to log in. I am at a loss for what to do. I can't open a case. I can't call a number. I can't log in. Does anyone have any advice on how to get this taken care of? At this point, I just want to cancel the tenant so when the auto-renew comes up, it doesn't charge my card.23Views0likes1Comment