Seven steps for building a Copilot+ PC device strategy
Copilot+ PCs use a neural processing unit (NPU) to efficiently process AI workloads on the device. Their arrival creates exciting new possibilities. But because Copilot+ PCs are new, most organizations are just beginning to build a strategy for evaluating and acquiring them. In fact, 60% of leaders worry their organization’s leadership lacks a plan and vision to implement AI*. As a result, there’s an opportunity for early adopters to innovate and outcompete. In this blog, we provide a roadmap for incorporating Copilot+ PCs into your device strategy to help you make the most of fast-moving technology innovation. Defining your AI strategy in seven steps These steps can help you tailor your Copilot+ PC device strategy to your business goals. With the right devices in the right hands, you can open up opportunities for innovation and efficiency to gain a competitive edge. 1. Assess capabilities and determine goals Evaluate existing infrastructure and identify areas where the ability of AI to help employees create content, streamline workflows, and collaborate more effectively can deliver the greatest impact. Areas include: Improving operational efficiency Enhancing customer experiences Streamlining collaboration Accelerating creativity Advancing research and development 2. Define success metrics Measuring whether your AI strategy is working depends on having benchmarks for the outcomes you want to achieve. Qualitative factors are easier to define, but quantitative metrics offer greater precision for evaluating performance. Potential benchmarks: Average customer response times Number of tasks automated Improved predictive maintenance Time savings per employee per cycle Meetings eliminated Number of communications crafted Employee capability enhancements 3. Consider where specific AI workflows belong Think through specific employee roles and personas to look for areas where on-device AI capabilities could help. Think about who will benefit most from the following features: Better battery life Enhanced collaborative experiences Premium audiovisual capabilities The opportunity to experiment with AI development Enhanced security Greater accessibility 4. Understand the AI user personas in your business Not everyone shares the same level of enthusiasm about Copilot+ PCs in the workplace. Structuring how you think about employees’ differing attitudes can help you tailor adoption and change management tactics when rolling out Copilot+ PCs. Here’s one way to think about different levels of employee excitement around AI: Adopters Adopters are looking for advanced tools, leader sponsorship, and guidelines or examples to fuel further exploration. Observers Observers benefit from educational resources, positive use cases, and opportunities to engage with optimistic adopters. Bystanders To encourage bystanders to move forward, leaders need to provide concrete evidence of AI’s value, certainty about its ethical use, and assurance that their jobs are secure. Tip: Incorporate optimists and early adopters into your pilot program or initial rollout stage to capitalize on their expertise, engagement, and leadership. 5. Build on existing knowledge Copilot+ PCs are premium Windows devices with advanced security and manageability built in. They work with the existing endpoint management solutions you use to manage your existing fleet and feature the familiar Windows experiences employees rely on every day. Familiarity and compatibility empower employees to adopt new features quickly and build organizational confidence to move forward. Tip: Emphasize the continuity between previous Windows PCs and premium Windows devices optimized for the AI era: Surface offerings including Surface Copilot+ PCs and Copilot+ PCs. 6. Conduct learning and development initiatives We designed the capabilities on Surface Copilot+ PCs to be intuitive and seamless. You can stay ahead of the curve by offering continuous learning around this fast-evolving technology. Incorporate resources from AI providers and platforms like LinkedIn Learning or Microsoft Viva Learning. These could include the following subjects: AI security and data protection Prompt engineering Scenario-specific use cases Low-code/no-code development 7. Assess built-in security capabilities Evaluate the security capabilities of Copilot+ PCs. Consider crucial features for defending your devices against modern threats. Capabilities include: Seamless and effective user authentication methods Protection against complex threats like firmware and supply chain attacks Continually and automatically updated protections Augment your technology strategy with Surface Copilot+ PCs Microsoft designed the latest generations of Surface devices to help businesses make the most of powerful new AI technology. Through elevated design, premium experiences, and business-ready security and privacy, you can confidently choose Surface to keep your organization on the forefront of innovation. Start building the AI strategy that will create the best experience for your employees and drive the greatest results for your business. Read the e-book for a step-by-step guide to finding and adopting Copilot+ PCs: https://info.microsoft.com/ww-landing-capturing-the-opportunity-of-microsoft-surface-copilot-plus-pCs.html * Microsoft, AI at Work Is Here. Now Comes the Hard Part: 2024 Work Trend Index Annual Report, May 2024.Understanding the opportunity of Copilot+ PCs: Five benefits for businesses
AI is accelerating. Is your business ready? There’s a growing need for end-to-end technology strategies that include Copilot+ PCs. 75% of global knowledge workers are already using AI tools. 1 Choosing the right endpoints can help you capture the best possible ROI from your AI investment. Copilot+ PCs provide powerful on-device processing to elevate employee productivity, enhance collaboration, and drive innovation. To unlock the full benefits of Copilot+ PCs, it's important to understand how they work and what they can do. This blog defines this new device category and explores its benefits to help you make informed decisions for your business. What is a Copilot+ PC? A Copilot+ PC includes a neural processing unit (NPU). This specialized chip processes AI workloads locally with high performance and efficiency. That creates new possibilities for on-device experiences, including content and image generation, optimizing the performance of AI models and apps, and accelerating compute. CPUs and GPUs can also process AI workloads, but NPUs are specially designed for the task. NPU performance is measured in trillion operations per second (TOPS). NPUs handle AI workloads with extraordinary efficiency. The latest chips are optimized to perform trillions of operations using less than 10 watts of power to deliver strong AI processing while extending battery life. Align the benefits of Copilot+ PCs with your strategic priorities Employees are eager to use AI to save time, accelerate productivity, and get more enjoyment out of their work. 1 The benefits are already tangible, and this device class is highly likely to pay dividends as AI technology continues to advance. Devices designed for AI can help business and IT leaders meet strategic goals in five crucial areas. Empowering talent Getting AI into your workers’ hands means they have more ways to benefit from AI. They’ll be able to take advantage of new NPU-dependent software features sooner. Enhancing experiences PCs with premium hardware and software experiences working in tandem give employees more and better ways to interact with AI tools. Examples include high-quality microphones and voice recognition that enable more accurate AI commands or vibrant screens that make the most of AI image generation capabilities. Unlocking innovation Developers who build apps that use local AI need devices with powerful onboard processing. As AI app development becomes more prevalent, Copilot+ PCs will gain even greater relevance. Outpacing competition AI is a rapidly evolving technology. Organizations with the right endpoints will be in a better position to stay ahead of the pack as new solutions appear. Reinforcing security Features like multi-factor authentication, hardware-based threat protection, and a secure supply chain matter more than ever in this data-dependent AI era. Devices built for enterprise-grade security and privacy enable AI adoption with peace of mind and help your business stay ahead of emerging threats. Devices matter to the success of your AI strategy Understanding the technology behind Copilot+ PCs bolsters your strategic adoption of AI. It helps you choose the devices that suit your vision. Microsoft Surface Copilot+ PCs and Copilot+ PCs accelerate AI ROI by helping you engage employees, boost collaboration, streamline IT, strengthen security, and drive innovation. Start capturing the AI opportunity today. Read the e-book for a step-by-step guide to creating your AI device strategy: https://info.microsoft.com/ww-landing-capturing-the-opportunity-of-microsoft-surface-copilot-plus-pCs.html
