Forum Discussion
Windows Cannot find Microsoft software license terms - During Server 2016 install
I am getting the following error when trying to install Server 2016 Standard. Any idea of the fix?
It's possible the media is corrupt in which case I'd try downloading from another location to avoid the same copy ISP has cached on their systems. I've also seen this with HP intelligent provisioning in which case I'd ask HP about a newer version of tool compatible with server 2016. Also some hypervisors such as VMWare add an additional floppy drive that causes install media to look for licensing on floppy, in this case remove the virtual floppy from guest and try again. Also try;
Bypassing Easy Install
- First start VMware Workstation
- Create A New Virtual Machine
- Select the option “I will install the operating system later”
- Then your new virtual machine will be added to your virtual library.
- Double click on your new Virtual Machine to start it.
- Then it will prompt that an OS is not installed and provide an option to insert the OS installation media.
- Simply click on Change CD/DVD Settings to select your ISO media then Restart VM.
It's possible the media is corrupt in which case I'd try downloading from another location to avoid the same copy ISP has cached on their systems. I've also seen this with HP intelligent provisioning in which case I'd ask HP about a newer version of tool compatible with server 2016. Also some hypervisors such as VMWare add an additional floppy drive that causes install media to look for licensing on floppy, in this case remove the virtual floppy from guest and try again. Also try;
Bypassing Easy Install
- First start VMware Workstation
- Create A New Virtual Machine
- Select the option “I will install the operating system later”
- Then your new virtual machine will be added to your virtual library.
- Double click on your new Virtual Machine to start it.
- Then it will prompt that an OS is not installed and provide an option to insert the OS installation media.
- Simply click on Change CD/DVD Settings to select your ISO media then Restart VM.
- chris_arceneauxCopper Contributor
Dave Patrick Thanks! I simply...
1) Powered off my VM in Fusion
2) Unchecked "Connect Floppy" in the VM settings
3) Powered VM back on and continued installation successfully
- BauxyCopper Contributor
This solution worked.
Tnx
- tskirishCopper Contributor
Dave Patrick This worked for me!
Glad to hear, please vote it up.
- Nigel GoodchildBrass Contributor
Had this same error installing W2K16 eval under VMWare workstation 15.
For me the solution was to remove the virtual floppy drive VMW adds by default
- Paul WilkinsonCopper Contributor
This worked for me.
Of all the things! O_o
Nigel Goodchild wrote:Had this same error installing W2K16 eval under VMWare workstation 15.
For me the solution was to remove the virtual floppy drive VMW adds by default
- carlosgdelvalleCopper Contributor
Thanks!! This worked for me too! Paul Wilkinson
- Dan_SnapeSteel ContributorRemoving the Floppy drive worked for me as well. Thanks Nigel!
- RichardWelchCopper Contributor
Dan_Snape removing the floppy disk also worked for me, thank you very much for posting
- Rogério MacedoCopper ContributorWorks fine!!!
- Jiří DuchoňBrass Contributor
Hello,
this can happen if you use dynamic memory and you have, for example, 512mb ram as start up memory.
VM with Windows Server is sometimes needed at least 700 mb as a start up memory, try to increase to at least 700 MB this should help.
- Jason StoneCopper ContributorThis was the fix for me. We were building a Win10 Pro template on Hyper-V and had dynamic RAM selected. Shutdown, set to static RAM and restarted. The installation completed without issue.
- John ReyesCopper Contributor
- alexagueroleonCopper Contributor
Jiří Duchoň wrote:Hello,
this can happen if you use dynamic memory and you have, for example, 512mb ram as start up memory.
VM with Windows Server is sometimes needed at least 700 mb as a start up memory, try to increase to at least 700 MB this should help.
Having the same problem installing Windows 10 on Hyper-V, this is the solution.
- Henry_KCopper Contributor
Thank you for the fix!
How are you installing it?
If it is an iso file that you have attached to a VM etc... then redownload the iso file. it has become corrupted.
If you have made a USB drive or cd from an iso file, try remaking them. If that fails, then download the iso file again.
I hope that helps. If you have any further issues let me know. happy to help.
- Carsten ZimmermannCopper Contributor
I have the same issue on HPE DL360 Gen10 (Server 2016 Standard Eval german).
32 GB RAM, no VMware.
Any ideas?
Best regards,Carsten
Carsten Zimmermann wrote:
I have the same issue on HPE DL360 Gen10 (Server 2016 Standard Eval german).
32 GB RAM, no VMware.
Any ideas?Please start a new question.
- gnimmCopper Contributor
The install looks at the floppy drive for some reason.
In the upper right corner of the VM there is a floppy drive icon...
right click on the floppy drive icon and select "disconnect". Windows installer will now find the licensing file.
- jafar1050Copper Contributor
None of the above worked for me. After removing floppy it showed me other errors.
Finally, I chose custom setup in VMware (create new virtual machine wizard) and chose BIOS instead of UEFI. It worked for me.
- Matei_MacoveiCopper Contributor
If it helps anyone, I had this problem while installing win 10 on a WM. Apparently, the DVD drive is set by default as the highest boot order. On HyperV, while in windowed mode, go to File, Settings, Firmware, and set the storage unit as the first one to boot.
- Guillermo_PinedaCopper Contributor
Go to settings and uncheck the floppy driver that VMWare loads by default, it works for me.
- Kamleshk1Copper Contributor
The easiest solution is press OK after this error, it will take you to windows\system32
change directory to the boot file directory , it could be c , d or e depending on which type of boot being used.
run setup.exe
follow the process thereafter..