Windows 2019 Standard server having issues with windows updates

Copper Contributor

Hi there, I have one Windows 2019 standard server, version: 1809, OS build: 17763.973 that does not want to behave with windows updates. When I run the updates, it pretty much fails right away and I get the following errors. There are more but here are three listed for an example.


2023-02 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows Server 2019 for x64 (KB5022782) - Error 0x80246008


2023-04 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5025229) - Error 0x800706ba


Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.389.705.0) - Error 0x800706ba


When I run the Windows Update troubleshooter, I get the following error.


windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item


Opening the Event Log, I see lots of the following;


Log Name:      System

Source:        Service Control Manager

Date:          5/6/2023 2:56:29 PM

Event ID:      7024

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      SVR01.domain.local


The Delivery Optimization service terminated with the following service-specific error:

General access denied error

3 Replies

You could try

sfc /scannow
dism /online /cleanup-image /restorehealth  

and the manual steps here.

Additional resources for Windows Update - Windows Client | Microsoft Learn  

or also a repair install by running setup.exe from the root of the install media, but time may be better spent standing up a new one for replacements, patch fully, migrate roles over and move on.  



thanks for the reply, I am just going through the steps in the web link you had sent. The first two commands were done but no success. Will let you know the outcome once I'm done

Sounds good, please don't forget to close up the thread here by marking helpful replies.