RDS Collections Not Showing

[Tim Hunter]

My Collections on  my 2 servers are not showing any users under Remote Desktop Services > Collections. Sometimes the Collections show up with the RDP users and sometimes I get no results. Anyone have any ideas why this happens? Thank you.

[#2]

@Tim Hunter  have you found any solution for that issue ?

[#3]

@Mohammed_Ramadan 

Sometimes the Collections show up and sometimes they do not, so I am not sure what makes it work sometimes and not other times? Is there anywhere in the Event Viewer I can look for info?

Thanks!

[#4]

@Tim Hunter  I already went through the event log to see if there is anything related to this issue.

but if I deleted the collection and created it again all online users would show up, until I logout and login again and then it would be empty.

[#5]

@Mohammed_Ramadan 

What do I look for in Event Viewer to see errors or information related to Collections?