Forum Discussion

Champznz's avatar
Champznz
Copper Contributor
Jun 28, 2022

Printer missing from print server - Windows Server 2012R2

Hi,

 

OS = Windows Server 2012 R2, Last Windows updates were done for April 2022 updates.

 

Under Print Management>Print Servers>Servername>Printer

Suddenly printers started missing from print server. This happened for multiple printers but not all printers

 

 

Checked the event logs, only error I can see is

 

Source = Spooler_LPDSVC

Event ID = 4009

"The Line Printer Daemon (LPD) service refused a print job from X.X.X.X for printer \\X.X.X.Y\PrinterName because the specified printer does not exist on this computer. Retry printing from the client using the correct printer name."

windows server

2 Replies

  • Seshadrr's avatar
    Seshadrr
    Iron Contributor
    Jun 29, 2022
    Its looks like the drive x64 and x86 printer drive issue could be the reason it may automatically deleted when spooler services restarted or unexpected purge. Please check the Printing registry key under HKEY_LOCAL_MACHINE | SYSTEM | CurrentControlSet | Control |Print | Printers
    • Champznz's avatar
      Champznz
      Copper Contributor
      Jun 30, 2022

      Seshadrr Hi, Thanks for the reply. I have been to location suggested by you. I have about 400 printers listed there. Not sure which exactly registry key I am after

       

       

Resources