- you cannot import (OOB) updates for Windows Server 2022 updates or other updates - on affected systems we get redirected to a different update catalog server that seems to be different
What we have tried so far: - reproduce this on the local Windows Server running WSUS instead of remote server > no change - changing Protocol Version from 1.20 to 1.80 (old, but fixed issue) > no change - troubleshooting via Developer Mode - we will upgrade the WSUS to Windows Server 2022 and try to reproduce
Error message:
This update cannot be imported. Reason: It is not compatible with your version of WSUS
Affected patches:
apparently any patches that have a different build than the WSUS Server
see screenshots
- Windows Server 2022
- Azure Stack HCI 22H2
- Windows 11
- Windows 10
Reproducible: mostly
Summary: We see this happening at different customers. Using Edge IE Mode, despite using same setting, Edge IE mode sometimes get redirected to a different server that has not the v7/sites. This results into missing ability to import updates.
Andrei Stoica have you heard about similar reports? Do you know anyone that could check a potential redirection or inconsistency on the update catalog server?
Usecase: Originally we would like to import 2022-01 updates into WSUS running on Windows Server 2019 to patch affected RDS Servers.
I have spent more time into the testing and found out that it worked in a VERY specific configuration. So to say must be exactly this configuration as you stated. Bummer.
ONE MAY NOT USE https://www.catalog.update.microsoft.com/ in the exception While these pages can be technically reached, they do not work correctly and will not redirect. Imho this is still a server-side config issue on the IIS 10.
1. It only works as expected when you use the link without www. It does not work with the www. anymore.
2. you need to actually add both links. One or the other won't be enough anymore. Both was till November 2021. But no more.
3. really remove any other links in the scope of *.catalog.microsoft.com
4. close all catalog.microsoft.com tabs and restart the browser (just in case you have set that Edge should reopen all tabs on next start)
- If not already added, add SystemDefaultTlsVersions (and/or SchUseStrongCrypto) registry values to both .NETFramework\v4.0.30319 keys, and restart the system
- Add these URLs to IE mode pages, and remove any other catalog url
I have spent more time into the testing and found out that it worked in a VERY specific configuration. So to say must be exactly this configuration as you stated. Bummer.
ONE MAY NOT USE https://www.catalog.update.microsoft.com/ in the exception While these pages can be technically reached, they do not work correctly and will not redirect. Imho this is still a server-side config issue on the IIS 10.
1. It only works as expected when you use the link without www. It does not work with the www. anymore.
2. you need to actually add both links. One or the other won't be enough anymore. Both was till November 2021. But no more.
3. really remove any other links in the scope of *.catalog.microsoft.com
4. close all catalog.microsoft.com tabs and restart the browser (just in case you have set that Edge should reopen all tabs on next start)
abbodi1406 I know you have deep knowledge about servicing. We have already added both links according to my guide. The TLS settings have been made earlier and as such are already correct.
Any other ideas?
edit: I still hope that the Microsoft Servicing team can respond on this post, why sometimes the browser does not get redirected to the /v7/site/Home.aspx when clicking import updates in the WSUS MMC. This should fix it, when the settings are applied.
WSUS server is Windows Server 2022. Client machine is Windows 11 running RSAT and managing/importing updates remotely. Edge 96 is my default browser, but running the update catalogue site in IE mode with the ActiveX control installed.
We can search for and add updates to our basket, but when proceeding to the basket, we are told they could not be imported because they are not compatible with our version of WSUS. The update we are trying to import is KB5010197.
Are there any other potential workarounds to this issue at this time?
Many thanks James
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Scenario:
Management Host: Windows Server 2022 Build 20348.405
WSUS Server: Windows Server 2019 Build 10.0.17763.1971
Microsoft Edge Release 96.0.1054.62
Repro Steps:
- Edge is your default browser
On the Management Host open WSUS MMC (via Server Manager) to connect to the WSUS Server via https
- in the WSUS MMC > Update > Import Updates
- Open the catalog in Edge IE Mode: refer my guide
- you cannot import (OOB) updates for Windows Server 2022 updates or other updates - on affected systems we get redirected to a different update catalog server that seems to be different
What we have tried so far: - reproduce this on the local Windows Server running WSUS instead of remote server > no change - changing Protocol Version from 1.20 to 1.80 (old, but fixed issue) > no change - troubleshooting via Developer Mode - we will upgrade the WSUS to Windows Server 2022 and try to reproduce
Error message:
This update cannot be imported. Reason: It is not compatible with your version of WSUS
Affected patches:
apparently any patches that have a different build than the WSUS Server
see screenshots
- Windows Server 2022
- Azure Stack HCI 22H2
- Windows 11
- Windows 10
Reproducible: mostly
Summary: We see this happening at different customers. Using Edge IE Mode, despite using same setting, Edge IE mode sometimes get redirected to a different server that has not the v7/sites. This results into missing ability to import updates.
Andrei Stoica have you heard about similar reports? Do you know anyone that could check a potential redirection or inconsistency on the update catalog server?
Usecase: Originally we would like to import 2022-01 updates into WSUS running on Windows Server 2019 to patch affected RDS Servers.
","body@stringLength":"6314","rawBody":"
Scenario:
Management Host: Windows Server 2022 Build 20348.405
WSUS Server: Windows Server 2019 Build 10.0.17763.1971
Microsoft Edge Release 96.0.1054.62
Repro Steps:
- Edge is your default browser
On the Management Host open WSUS MMC (via Server Manager) to connect to the WSUS Server via https
- in the WSUS MMC > Update > Import Updates
- Open the catalog in Edge IE Mode: refer my guide
- you cannot import (OOB) updates for Windows Server 2022 updates or other updates - on affected systems we get redirected to a different update catalog server that seems to be different
What we have tried so far: - reproduce this on the local Windows Server running WSUS instead of remote server > no change - changing Protocol Version from 1.20 to 1.80 (old, but fixed issue) > no change - troubleshooting via Developer Mode - we will upgrade the WSUS to Windows Server 2022 and try to reproduce
Error message:
This update cannot be imported. Reason: It is not compatible with your version of WSUS
Affected patches:
apparently any patches that have a different build than the WSUS Server
see screenshots
- Windows Server 2022
- Azure Stack HCI 22H2
- Windows 11
- Windows 10
Reproducible: mostly
Summary: We see this happening at different customers. Using Edge IE Mode, despite using same setting, Edge IE mode sometimes get redirected to a different server that has not the v7/sites. This results into missing ability to import updates.
have you heard about similar reports? Do you know anyone that could check a potential redirection or inconsistency on the update catalog server?
Usecase: Originally we would like to import 2022-01 updates into WSUS running on Windows Server 2019 to patch affected RDS Servers.
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- If not already added, add SystemDefaultTlsVersions (and/or SchUseStrongCrypto) registry values to both .NETFramework\\v4.0.30319 keys, and restart the system
- Add these URLs to IE mode pages, and remove any other catalog url
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I have spent more time into the testing and found out that it worked in a VERY specific configuration. So to say must be exactly this configuration as you stated. Bummer.
ONE MAY NOT USE https://www.catalog.update.microsoft.com/ in the exception While these pages can be technically reached, they do not work correctly and will not redirect. Imho this is still a server-side config issue on the IIS 10.
1. It only works as expected when you use the link without www. It does not work with the www. anymore.
2. you need to actually add both links. One or the other won't be enough anymore. Both was till November 2021. But no more.
3. really remove any other links in the scope of *.catalog.microsoft.com
4. close all catalog.microsoft.com tabs and restart the browser (just in case you have set that Edge should reopen all tabs on next start)
Eds1989 can you please confirm this solution worked for you?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2022-01-13T10:33:31.431-08:00","lastPublishTime":"2022-01-13T10:54:33.627-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":8548},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Windows-Server/category:products-services/category:communities/community:gxcuf89792board:WindowsServer/message:3053457/message:3061075","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCwzMDYxMTEzLDMwNjExMTM","node":{"__ref":"ForumReplyMessage:message:3061113"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:3061113":{"__typename":"ModerationData","id":"moderation_data:3061113","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3061113":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:306569"},"id":"message:3061113","revisionNum":1,"uid":3061113,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:WindowsServer"},"parent":{"__ref":"AcceptedSolutionMessage:message:3061075"},"conversation":{"__ref":"Conversation:conversation:3053457"},"subject":"Re: ISSUE: Cannot import updates to WSUS, due to erroneous redirection in Windows Update Catalog","moderationData":{"__ref":"ModerationData:moderation_data:3061113"},"body":"Glad it worked yes, urls must be without www.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"46","kudosSumWeight":1,"repliesCount":10,"postTime":"2022-01-13T11:03:39.059-08:00","lastPublishTime":"2022-01-13T11:03:39.059-08:00","metrics":{"__typename":"MessageMetrics","views":8508},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows-Server/category:products-services/category:communities/community:gxcuf89792board:WindowsServer/message:3053457/message:3061113","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3060949":{"__typename":"ModerationData","id":"moderation_data:3060949","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3060949":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:534494"},"id":"message:3060949","revisionNum":2,"uid":3060949,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:WindowsServer"},"parent":{"__ref":"ForumReplyMessage:message:3060676"},"conversation":{"__ref":"Conversation:conversation:3053457"},"subject":"Re: ISSUE: Cannot import updates to WSUS, due to erroneous redirection in Windows Update Catalog","moderationData":{"__ref":"ModerationData:moderation_data:3060949"},"body":"
abbodi1406 I know you have deep knowledge about servicing. We have already added both links according to my guide. The TLS settings have been made earlier and as such are already correct.
Any other ideas?
edit: I still hope that the Microsoft Servicing team can respond on this post, why sometimes the browser does not get redirected to the /v7/site/Home.aspx when clicking import updates in the WSUS MMC. This should fix it, when the settings are applied.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-01-13T09:54:30.601-08:00","lastPublishTime":"2022-01-13T10:10:56.552-08:00","metrics":{"__typename":"MessageMetrics","views":8516},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows-Server/category:products-services/category:communities/community:gxcuf89792board:WindowsServer/message:3053457/message:3060949","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:36":{"__typename":"Rank","id":"rank:36","position":17,"name":"Brass Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1103715":{"__typename":"User","id":"user:1103715","uid":1103715,"login":"Eds1989","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-07-14T13:15:16.085-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:36"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1103715"},"ModerationData:moderation_data:3058374":{"__typename":"ModerationData","id":"moderation_data:3058374","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3058374":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1103715"},"id":"message:3058374","revisionNum":1,"uid":3058374,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:WindowsServer"},"parent":{"__ref":"ForumTopicMessage:message:3053457"},"conversation":{"__ref":"Conversation:conversation:3053457"},"subject":"Re: ISSUE: Cannot import updates to WSUS, due to erroneous redirection in Windows Update Catalog","moderationData":{"__ref":"ModerationData:moderation_data:3058374"},"body":"Hello,
We too seem to be experiencing this issue.
WSUS server is Windows Server 2022. Client machine is Windows 11 running RSAT and managing/importing updates remotely. Edge 96 is my default browser, but running the update catalogue site in IE mode with the ActiveX control installed.
We can search for and add updates to our basket, but when proceeding to the basket, we are told they could not be imported because they are not compatible with our version of WSUS. The update we are trying to import is KB5010197.
Are there any other potential workarounds to this issue at this time?
Many thanks James ","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-01-12T01:58:36.832-08:00","lastPublishTime":"2022-01-12T01:58:36.832-08:00","metrics":{"__typename":"MessageMetrics","views":8560},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows-Server/category:products-services/category:communities/community:gxcuf89792board:WindowsServer/message:3053457/message:3058374","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:3053457"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1737115705000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737115705000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737115705000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737115705000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737115705000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737115705000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737115705000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737115705000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737115705000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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