Biometrics in windows server 2012

Good afternoon

I have a problem, related to biometrics in windows 10 in domain windows server 2012.
A few weeks ago I had a problem with viruses on the network, and I lost the backup of the AD forest. I had to do it from scratch. And before that, it worked perfectly.
Thus, the authentication of computers with biometrics or PIN is not possible to authenticate. The message occurs that is currently unavailable.
I already looked for tutorials and similar problems and even following, it doesn't allow to be configured.