Application Crash Issue (Jave.exe)

%3CLINGO-SUB%20id%3D%22lingo-sub-3288980%22%20slang%3D%22en-US%22%3EApplication%20Crash%20Issue%20(Jave.exe)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3288980%22%20slang%3D%22en-US%22%3E%3CP%3EDear%20All.%2C%3C%2FP%3E%3CP%3EPlease%20support%20the%20below%20case.%3C%2FP%3E%3CP%3E%22ON%2028th%20March%20we%20have%20reported%20a%20production%20issue%20that%20our%20Application%20is%20was%20not%20accessible.%20When%20we%20verified%20the%20Application%20on%20Windows%20Server%202016%20(Java.exe%20was%20not%20running%20it%20was%20forcefully%20closed%2Fkilled%22%20and%20unfortunately%20we%20haven't%20found%20any%20clue%20about%20this%20issue%22%3C%2FP%3E%3CP%3EWe%20need%20to%20find%20out%20the%20root%20cause%20of%20this%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3288980%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EWindows%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3293350%22%20slang%3D%22en-US%22%3ERe%3A%20Application%20Crash%20Issue%20(Jave.exe)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3293350%22%20slang%3D%22en-US%22%3E%3CP%3EAny%20update%20for%20us%20on%20your%20issue%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3289108%22%20slang%3D%22en-US%22%3ERe%3A%20Application%20Crash%20Issue%20(Jave.exe)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3289108%22%20slang%3D%22en-US%22%3ENo%20app%20crash%20information%20in%20the%20application%2Fsystem%20log%20of%20the%20server%3F%3C%2FLINGO-BODY%3E
Occasional Visitor

Dear All.,

Please support the below case.

"ON 28th March we have reported a production issue that our Application is was not accessible. When we verified the Application on Windows Server 2016 (Java.exe was not running it was forcefully closed/killed" and unfortunately we haven't found any clue about this issue"

We need to find out the root cause of this issue.

3 Replies
No app crash information in the application/system log of the server?

Any update for us on your issue?

Did you manage to find out what caused the app crash?