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Khaled_Arafat's avatar
Khaled_Arafat
Copper Contributor
Nov 18, 2021

Refresh Token

Hi , Does anybody been facing the same issue? I have read some of the documentation but I could not find the answer that meets the problem.    I do appreciate your assistance. Based on the inform...
Refresh
  • Kevin_Morgan's avatar
    Kevin_Morgan
    Nov 19, 2021

    Khaled_Arafat 

     

    You are getting this error since your Refresh Token has been expired (I am sure, you already know this). By default, the lifetime for the refresh token is 90 days. The refresh token can be expired due to either if the password changed for the user or the token has been revoked either by user or admin through PowerShell or Azure AD portal.

     

    See this post to know more about Refresh Token Expiration : Refresh Token Revocation 

     

    If your token not expired by anyone of the listed method in the above post, then confirm that you have configured Conditional Access policy and configured the Session -> Sign-in frequency control. This is an another way to control user Refresh Token and force user to sign-in again.

     

    Refer the below post to know more about Authentication session management with Conditional Access.

     

    https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-session-lifetime

Brendan Weitzman's avatar
Brendan Weitzman
Brass Contributor
Apr 05, 2023

End users encountering this issue should be able to force a token refresh by simply logging out of Teams and then logging back in. I was getting a similar error and resolved it that way.

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