Forum Discussion

MarcVDH's avatar
MarcVDH
Iron Contributor
Aug 01, 2018

WAC 1806/1807 preview - the remote name could not be resolved 'aka.ms' on server 2016

I have installed WAC 1806 preview on a 2016 server. In Chrome when I go to Settings - Extensions I get a popup saying : The remote name could not be resolved:'aka.ms'.

The feed address is http://aka.ms/sme-extension-feed and if I open the page in Chrome it works, it is redirected here https://msft-sme.myget.org/F/windows-admin-center-feed/api/v2 and I get an xml file.

The server is accessing the Internet through a proxy.
I have the same problem from the WAC gateway or from any other clients connecting to it.

The strange thing is that I have installed the same WAC version on my laptop (accessing the internet through the same proxy) and it is working, I get a list of available extensions.

 

 

I have also upgraded to 1807 and it's the same problem.

Any idea ?
Thanks.

  • MarcVDH's avatar
    MarcVDH
    Iron Contributor

    Ok, I found the solution; I had to set the proxy in the registry for the Network Service (S-1-5-20).

    Now everything is ok.

     

    Marc

      • MarcVDH's avatar
        MarcVDH
        Iron Contributor

        Hello,

        To solve this I exported the proxy registry settings from my user and imported them into the Network Service user.

        Here is what I have done :

        1. Make sure your user is configured with the proxy and that you can access the internet.

        2. Export the key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections to a reg file.

        3. Modify the reg file so that the key is : HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections

        4. Import the reg file

        5. Restart the Windows Admin Center service (ServerManaementGateway)

        Done !

         

        I hope this will help you

        Marc

         

         

Resources