Forum Discussion
Anton_H1720
Jul 20, 2023Copper Contributor
"This publisher has been blocked from running software on your pc"
I have scoured the internet on this one, so hopefully someone here can help me. My company has been running Exact Software, Macola Progression for literally decades, and it works on every compute...
- Jul 26, 2023Right now, i am working with the idea that this is related to IPV6
my network only runs IPV4, and normally, we turn off the IPV6 functionality to prevent issues. usually the problem we see with IPV6 is no connection to the network. in this case, the computer does see i am on the Domain, but somehow lists the EXE as out of network. i checked other computer settings, and the network is listed as Domain which is correct, but my thinking here is, since IPV6 isnt configured for this network, the requests for the EXE are using the wrong IP protocol, and not going anywhere/misrouted. I have already disabled IPV6 on the network card, then logged out and back in on my computer, and so far it is working. but the reinstall worked for the first day, so i will report back in 24 hours.
i know this doesnt seem likely given the symptoms, but, given this keeps happening after everything else. its the only thing i havent tried yet.
Anton_H1720
Jul 26, 2023Copper Contributor
the reinstall was a temp fix. as soon as i logged in this morning, the problem was right back. it takes about 20 min and 3 reboots to re-install this app so that is not a long term fix.
the part that stands out about the error though is that is says "The file is in a location outside of your local network". i am in a domain environment with a mapped network drive to a server on the same network, but i am thinking that somewhere in my computer, it is either not logging into the network properly, (but that would be a different error) or somehow this connection was mis classified as private or public network.
the part that stands out about the error though is that is says "The file is in a location outside of your local network". i am in a domain environment with a mapped network drive to a server on the same network, but i am thinking that somewhere in my computer, it is either not logging into the network properly, (but that would be a different error) or somehow this connection was mis classified as private or public network.
Anonymous
Jul 26, 2023Since other computers work correctly with the same configuration - it is worth comparing the settings.
To be sure, check if this scanner detects anything?
https://learn.microsoft.com/en-us/microsoft-365/security/intelligence/safety-scanner-download?view=o365-worldwide
- Anton_H1720Jul 26, 2023Copper ContributorIPV6 for the WIN. Since my network is not setup for IPV6, the computer was trying to pull information using the wrong protocols. This program is so old, it pre-dates IPV6 anyway. so just switching IPV6 off on the network card is all that was needed. 2 reboots later, and it still works every time.
- Anton_H1720Jul 26, 2023Copper ContributorRight now, i am working with the idea that this is related to IPV6
my network only runs IPV4, and normally, we turn off the IPV6 functionality to prevent issues. usually the problem we see with IPV6 is no connection to the network. in this case, the computer does see i am on the Domain, but somehow lists the EXE as out of network. i checked other computer settings, and the network is listed as Domain which is correct, but my thinking here is, since IPV6 isnt configured for this network, the requests for the EXE are using the wrong IP protocol, and not going anywhere/misrouted. I have already disabled IPV6 on the network card, then logged out and back in on my computer, and so far it is working. but the reinstall worked for the first day, so i will report back in 24 hours.
i know this doesnt seem likely given the symptoms, but, given this keeps happening after everything else. its the only thing i havent tried yet.