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mpowelltech
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Joined May 05, 2020
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Re: Edge Sync w/ MS 365 Basic and Business Standard
Following this topic as I have the same issue. My tenant has only Business Basic licenses, so no AIP or AAD P1 on any accounts, wondering if this could be part of the issue. Like you said though, it should now be supported for Business Basic accounts. I have submitted the diagnostic feedback with that TechCommunitySync string, though I note that in my edge://sync-internals/, the disable reason is "User choice, Feature not supported". and then says "DISABLED_BY_ADMIN", "STOP_SYNC_FOR_DISABLED_ACCOUNT" and "Microsoft Information Protection service is disabled" in the Actionable error section. All the MS documentation says that I need to enable the AIP service in Azure Portal or 365 Admin centre to enable Edge Enterprise sync, but again, I don't have the AIP service controls with only Business Basic. Given this looks to be an active topic, hoping to see a fix soon.5.5KViews0likes0Comments
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