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garrettbronner
Joined Oct 16, 2019
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Re: Caption/transcription generation issues?
Hello from the product team - our monitoring indicates transcript generation issues on Stream on SharePoint are fully resolved. We are reviewing this in detail to prevent other issues like this in the future. Please message me or share here if there are ongoing issues you may be experiencing. Thank you!10KViews3likes4CommentsRe: Caption/transcription generation issues?
Hello from the product team - regarding the transcript generation issues, we've developed a fix to address the underlying issue and we've initiated its deployment to the affected environments. While affected users should be seeing significant improvement since mid last week, we're continuing to monitor the service's health as the fix's deployment completes to ensure impact is fully remediated. We have posted this notice on the service health dashboard.11KViews3likes7CommentsRe: Caption/transcription generation issues?
Hello - I am with the Stream product group and I apologize we are having an issue here that is impacting some customers. We are engaged and working on this through a series of short and longer term mitigations. Thank you for your feedback!12KViews4likes12Comments