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Pratk
MicrosoftJoined 5 years ago
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Re: Microsoft Bookings_Time changed updated invite is not being sent
If you add a new customer or change a customer, only that customer will get notified and the other customers will not be informed. This is as per design. However, if you update the time of an appointment, it would send an updated appointment to all the customers and staff members of that appointment.497Views0likes1CommentRe: I have an unwanted duplicate Booking page.. How can I remove it?
Thanks for reaching out. Looks like a duplicate entry of the same booking page got created in the list of booking pages. Both the tiles are pointing to the same booking page - so deleting is not an option. We will evaluate this and try to provide a fix which removes this duplicate entry.33KViews2likes5CommentsRe: Automatically post to Bookers Outlook Calendar
Thanks for the feedback. There is an option available to send a meeting invite to the booker which add the appointment automatically to the booker's calendar. In Service settings -> Notifications -> "Send a meeting invite to the customer, in addition to the confirmation mail". Please enable this settings and this should solve your usecase.1.2KViews0likes0CommentsRe: Meetings go longer than work hours allow
Please check how the staff's availability is configured. Note that staff availability and service availability needs to be configured as per the timezone of the booking page. If staff availability is configured to working hours i.e., 8AM to 5PM, then the above case should not happen. However, if the staff availability is set as 'use business hours', then the staff can be booked during the entire business hours (and not just working hours). Hope this helps.491Views0likes0Comments
