Forum Discussion

Deleted's avatar
Deleted
Jul 13, 2021

The survey - bother - is today every time you log in!

 

  • Deleted 

     

    The survey will only come up once every 90 days, unless you view the site from multiple locations with a different IP address and clear your cookies.

    If you are seeing it more than that then please record the times and the device you saw it on and send it to me in a PM and I will ask our engineers to look into it.

     

    Its probably worth noting this is the first time we have run the survey since the end of March 2020 so we are trying not to be overly intrusive with it.

  • Deleted 

    This is another speech - I have already completed the survey - I have no intention of doing it many times - it needs to be fixed

    • Allen's avatar
      Allen
      Icon for Community Manager rankCommunity Manager

      Deleted 

       

      The survey will only come up once every 90 days, unless you view the site from multiple locations with a different IP address and clear your cookies.

      If you are seeing it more than that then please record the times and the device you saw it on and send it to me in a PM and I will ask our engineers to look into it.

       

      Its probably worth noting this is the first time we have run the survey since the end of March 2020 so we are trying not to be overly intrusive with it.

      • Deleted's avatar
        Deleted

        Allen 

        Hello 

        I did not change the settings, and now I think it has to do with a new update19043.1110  KB5004237  - you once I was not logged in and the speech repeated, but as logged in there is no request for a survey!

        but I actually use different computers in different locations.

         

  • Very well!
    today is the first day without a survey!
    Thank you!
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor

     

    Hi, 

     

    Sometimes we see the following survey in the Microsoft Technical Community, it would have been nice if once you answer the survey it associated with your account and won't ask again (in case user is login). I am referring to the following survey.

     

    Another problem with this survey is it just popup while we are in middle of reading or posting something and it is a bit negative user experience, and it would have been nice to ask for survey without showing like the popup and may be as a toolbar on the top or bottom of the page.

     

    • SergeiBaklan's avatar
      SergeiBaklan
      MVP

      Reza_Ameri 

      I see it quite seldom and never answered, if only long ago. However, form time to time it appears and that is really annoying in my scenario. Usually I open the feed and by right click open all unread messages. Usually few dozens of them. And in each I see that pop-up. Never know when it could appear.

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        True, the problem is it lock the menu and we have to take action, so sometimes I am reading something and this suddenly popup. I believe there is a need to improve the User Experience.
  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    100%, every bit of feedback I get is logged so we will look to see what we can do with the new stack.

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