Forum Discussion
The survey - bother - is today every time you log in!
Deleted
The survey will only come up once every 90 days, unless you view the site from multiple locations with a different IP address and clear your cookies.
If you are seeing it more than that then please record the times and the device you saw it on and send it to me in a PM and I will ask our engineers to look into it.
Its probably worth noting this is the first time we have run the survey since the end of March 2020 so we are trying not to be overly intrusive with it.
Community Manager
The survey pops up for the first 10k users every 90 days, however - and this is a big however - the survey doesn’t automatically connect to a user, it instead connects to devices using cookies.
So if you login from multiple devices you will possibly see it multiple times in one month, or if you login in-private, in guest mode or you clear your cookies then you may also see the survey multiple times.
So why do we do the survey every 90 days? The primary reason for this is to allow us to capture how views, opinions and issues change over time. We can thus identify what we change or what content was published that had that effect.
Unfortunately there is no way to opt out of the survey permanently, such an option would decrease the effectiveness of the survey and the scope of its coverage.
I see, thank you for the explanation. My problem is I use MTC on 4 different devices and on each of them I clean cookies from time to time. At least now I know what the workaround could be.
More complicated algorithm could be not to include into first 10k users ones with ID < NNN or something like this. In opposite to "no cookie == new user".