Forum Discussion
sheraton
Aug 31, 2026Brass Contributor
[Help]Tips on how to chat with live customer service
How can I chat with live customer service and the technical team to get their assurance that Microsoft will fix the issue or is currently investigating it, such as the file history log problem?
For example, these two posts:
Windows 11 to KB5101684 File History bug | Microsoft Community Hub
1 Reply
- Allen
Community Manager
Hi sheraton​ ,
I thought I had answered this on one of your previous posts, official product support is provided by https://support.microsoft.com and the Microsoft Q&A Support Community
Please be aware though, live support may not be available for your product type, please check https://support.microsoft.com to find out.Allen