KB: Error ID 1602 occurs and the Microsoft System Center 2012 Virtual Machine Manager Console does not start
Published Feb 15 2019 11:44 PM 432 Views
First published on TECHNET on Dec 11, 2014

When you try to start the Microsoft System Center 2012 Virtual Machine Manager (VMM 2012) console, the console does not start and you receive the following error message:

Unable to connect to the VMM Management server server_name. The Virtual Machine Manager service on that server did not respond. Verify that Virtual Machine Manager has been installed on the server and that the Virtual Machine Manager service is running. Then try to connect again. If the problem persists, restart the Virtual Machine Manager service.
ID: 1602

You may also notice that the System Center Virtual Machine Manager service is stopped. When you try to start the service, you receive the following error message:

Windows could not start the System Center Virtual Machine Manager service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator.

Additionally, an error that resembles the following is logged in the Application log on the Virtual Machine Manager server:

Log Name: Application
Source: .NET Runtime
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Application: vmmservice.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.FormatException
at System.DateTime.Parse(System.String, System.IFormatProvider)
at System.Convert.ToDateTime(System.String)
at Microsoft.VirtualManager.DB.ServerGlobalSettings.ReadServerData(System.Guid)
at Microsoft.VirtualManager.DB.ServerGlobalSettings.get_Instance()
at Microsoft.VirtualManager.Engine.VirtualManagerService.StartSQL()
at Microsoft.VirtualManager.Engine.VirtualManagerService.ExecuteRealEngineStartup()
at Microsoft.VirtualManager.Engine.VirtualManagerService.TryStart(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()

For all the details and a resolution, please see the following:

KB3020448 - Error ID 1602 occurs and the Microsoft System Center 2012 Virtual Machine Manager Console does not start ( http://support.microsoft.com/kb/3020448 )

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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VMM 2012 R2

Version history
Last update:
‎Mar 11 2019 10:14 AM
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