How to get Knowledge Editing to work in Operations Manager 2012 with Office 2010
Published Feb 15 2019 04:15 PM 230 Views
First published on TECHNET on Oct 10, 2012

If you have tried editing knowledge in OpsMgr 2012 with Office 2010 you are likely to have run into this error “Could not load file or assembly ‘Microsoft.Office.Interop.Word” or as shown in the image below. Working with our support team (Mitch L, Stephen R) we have a temporary work around which works on both x64 and x86 of Office 2010. I need to caveat that this is not something that is officially supported by the product team at this time, but plan to do so in our service pack release.




The Workaround:
Step 1: Install Visual Studio 2005 Tools for Office Second Edition Runtime
Link to download VSTO 2005 SE: http://www.microsoft.com/en-us/download/details.aspx?id=24263



Step 2: Install Visual Studio 2010 Tools for Office Runtime
Link to download VSTO 2010 (64 or 32): http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=20479
Note depending on the version of Office 2010 you have installed you will need to install the x64 or x32 version of VSTO 2010.


Step 3: Reboot the OpsMgr Console machine. Note there is not prompt in the VSTO setup requiring you to reboot but this is something you have to do otherwise it will not work.


Step 4: Replace the Knowledge.DOT file found in install path:\\Program Files\System Center 2012\Operations Manager\Console with Knowledge.DOT file attached to this blog


Step 5: Replace the Microsoft.EnterpriseManagement.Monitoring.Console.exe configuration file found in install path:\\Program Files\System Center 2012\Operations Manager\Console with the Microsoft.EnterpriseManagement.Monitoring.Console.exe file attached to this blog



This posting is provided "AS IS" with no warranties, and confers no rights. The opinions expressed here represent my own and not those of my employer. I accept no liability for the content of this blog post, or for the consequences of any actions taken on the basis of the information provided. Using this workaround is at your own risk.





KnowledgeEditingNewFiles.zip

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‎Mar 11 2019 09:41 AM
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