First published on TECHNET on Jan 21, 2016
Andy Nadarewistsch | Senior Support Escalation Engineer
Hi everyone, Andy Nadarewistsch here from the Microsoft DPM and Azure backup team with quick support tip for you. When attempting an Azure backup, you may experience a problem where the backup job fails immediately with the following symptoms:
1. In Microsoft Azure Backup, you have a backup job that fails immediately with the following error:
Backup cannot be completed. Error: Operation failed.
The Error tab on the Job Details dialog will also contain the following:
Job failed with error (Operation failed. (0x1D4C2))
2. The CloudBackup Event Log contains an Event ID 11 similar to the one below:
3. In each registry key above, double-click the
value and remove the extra “\” in the path, or modify the path to reflect the correct location. Here’s what it would look like when fixing the paths shown in our screen shots above.
4. Once both registry keys have been edited, click
and then retest the backup. At this point the backup job should complete successfully.
Hope this helps!
Andy Nadarewistsch | Senior Support Escalation Engineer | Microsoft