Forum Discussion
Startup verification failed for newly incorporated company - records now synced, need manual review
Hi team,
I need a manual review of my Azure startup credit business verification. The automated check returned "We couldn't verify your startup. We'll switch you to a pay-as-you-go subscription once your remaining Azure credits run out or expire." No reason was given, and there is no option to resubmit.
Context:
- Company: I entered the legal name exactly as on the Certificate of Incorporation. The company was incorporated in India on 30 Sep 2026.
- I submitted the business details on the same day I received the Certificate of Incorporation. Because the company had just been incorporated, its records had not yet reached public databases at that time.
- Those records have now synced. The CIN and PAN can both be verified, and the company bank account is being opened.
- I'm a genuine early-stage startup.
Support history:
- Emailed email address removed for privacy reasons on 1 Oct 2026: no response
- Azure support ticket 2610030030000809, opened 4 Oct 2026: no response
Every listed Microsoft for Startups support link redirects back to the Azure portal, so I can't find another channel. My current credit expires in 30 days, so this is time-sensitive: I need to decide whether to continue building my startup on Azure.
Request: please escalate to the startup credits verification team for a manual review. I can share the company details, documents (Certificate of Incorporation, PAN, TAN), subscription ID and any other details privately.
Thank you.