Skype client presence not being updated

New Contributor

I have Skype for Business Server 2019 in a 3-node front end pool.  One of our users is not getting his presence updated from his Outlook calendar.  When he schedules a meeting, his Skype for Business presence is still saying "Available". I have tried having him create a new meeting and check back after 30 minutes in case it was the default delay, but his presence is still showing "Available" during the meeting time.

 

Where should I look to troubleshoot and correct this?

 

Thank you for your help.

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