Forum Discussion

WilliamTan30's avatar
WilliamTan30
Copper Contributor
Mar 22, 2019

SFB-Online Connectivity

Hi All,

 

I would just like to know if we have a tool that we can use to test our Skype for business connectivity issue. I normally check the status through Teams but i do not understand what should be the acceptable Jitter and round trip result. Please see attached sample. 

 

I would really appreciate if you could give me some advise on how we can optimise/stabilise our Skype for business connectivity.

 

Looking forward to receive your expert opinions

 

William

How-to

1 Reply

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor
    Mar 22, 2019

    WilliamTan30 This is a good place to start:

     

    https://blogs.technet.microsoft.com/skypehybridguy/2017/08/11/assess-your-networks-readiness-for-skype-for-business-online/

     

    For specifics on some on this and other values

     

    https://docs.microsoft.com/en-gb/SkypeForBusiness/optimizing-your-network/media-quality-and-network-connectivity-performance  

     

    Skype for Business Network Assessment Tool can be used to perform testing - https://www.microsoft.com/en-us/download/details.aspx?id=53885