SMS Texting through Skype for Business

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New Contributor

We are looking for a solution to enhance communications and increase employee engagement through SMS text messaging. Can we do this through Skype for Business? I've found info on paying for text messages for consumer Skype -- is there anything available through Office 365?

 

Would like for specific individuals and groups (e.g., HR) to have permissions to send to other individuals or groups (e.g., all employees) without opening up (and paying for) text messages between everyone in the company. Similar to a product like http://www.textrecruit.com/texthr/.

 

Anyone have information or experience to share? Thanks.

9 Replies

Hi David,

while I cannot offer a solution (sorry!) I would like to point out Skypefeedback, where you can raise feature requests and vote on feature requests others have raised. SMS came up before and can be found here: https://www.skypefeedback.com/forums/299913-generally-available/suggestions/9080452-send-sms-from-sk...

 

hth,

thomas

We at Chatabox are pleased to announce a service running entirely in Microsoft Azure and connected to O365 which offers 2-way SMS for Skype for Business.  We now have over 20 customers in trialling the new service in 5 countries and we would be very happy to help you.  Please contact info@chatabox.co.uk.

There is now a solution that does allow businesses to send and receive texts from Skype for Business. Single or multiple contacts can be selected from their Microsoft Skype for Business contacts list. On receiving a text, the contact/s can also reply to the business and engage in dialog. The solution (Chatabox) is provided from the cloud with all the security of Microsoft Azure.

can you please share this solution?   Would be great to see how we might go about integrating it further.   Thanks!  @Info Chatabox 

Hey @grloyd, If you'd like to take a look at the Chatabox website here:

https://www.chatabox.co.uk/ this will give you a quick overview of the solution. 

 

Chatabox text-enables Skype for Business https://www.chatabox.co.uk/sms-for-skype-for-business/ and Microsoft Teams: https://www.chatabox.co.uk/sms-for-microsoft-teams/  and there's also a handy mobile app. You can check out the solution for free with a no-obligation, no credit card required trial - a good way to check that the solution works well for you and does everything you want it to.

 

I do hope this helps, but if you have any questions, please don't hesitate to let me know at klafone@chatabox.co.uk.

 

Kate

 

Hi @David D. 

 

Chatabox text-enables Skype for Business. Single or multiple contacts can be selected from their Microsoft Skype for Business contacts list. On receiving a text, the contact/s can reply to the business for a 2-way conversation. The solution is provided from the cloud and is secured by Microsoft Azure.

 

Information about Chatabox for Skype for Business can be found here: https://www.chatabox.co.uk/sms-for-skype-for-business/  and the home page gives a quick overview of the solution here: https://www.chatabox.co.uk/.  You can also try the solution for free with a no-obligation, no credit card required trial. 

 

Hope this helps.

 

 

Chatabox adds a third number to keep track of.

Hi, @rforhan,

 

Just to clarify, Chatabox does offer a choice of a virtual number (ie. the third number you refer to), but we can also SMS-enable your existing Microsoft number as well as your existing landline number, so you can have SMS and Voice on the familiar number you already use. 

 

FYI, we're also working with Direct Routing partners to add the Chatabox service to the numbers they provide so that you can send and receive SMS on the direct routing number they provide from within Microsoft Teams. If you'd like to chat with us to discuss your exact requirements, please don't hesitate to let us know: https://www.chatabox.co.uk/contact-chatabox/

 

Kind regards,

Kate

 

@k_lafone01 

 

You had me at hello! Okay, now I am interested!

 

Thanks for the update