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A new and improved firmware version of the Polycom VVX series Skype for Business certified phones will soon be deployed on the Skype for Business Online service.

 

The new firmware (version 5.6.0.17325) includes the following new features:

 

Multiple Emergency Numbers

Supporting multiple emergency numbers configured depending on location policy.

Dial plan Normalization

Routing outbound calls based on client-side dial plan normalization.

Improved Skype for Business User Interface

IP phones will provide user experience based on the Skype for Business desktop client design during calling and conferencing scenarios.

 

For a full list of supported features refer to Getting phones for Skype for Business Online.

 

All Skype for Business certified IP phones are listed in the Skype for Business solutions catalog.

 

How to configure phones to receive the latest firmware

By default, automatic updates are enabled. To very this setting, run the Set-CsIPPhonePolicy and verify Enable device update is set to true. Firmware updates will be automatically downloaded to the phones as soon as they are available.

 pwrshl_csipphonepolicy.png

You can also choose to manage firmware updates using a third party provisioning system. For third party provisioning system management including advanced phone customization, refer to manufacturer administration guides.

 

Caution: Make sure to have a single device update authority (In-band device update or a third-party provisioning server) to avoid update loops.

 

Call to action:

  • Verify that you update either via in-band update or third-party provisioning server
  • Evaluate if you want to take advantage of multiple emergency numbers and/or dial plan normalization
  • Any questions or comments? Please let us know below or in our community.

 

 

6 Comments
Contributor

Do you have an estimated date for this release?

Yes, we expect the update to roll out to all regions before mid-next week.

Contributor

That is great news.

 

Is a new update coming out the reason "Lync Device Update" screen is unable to talk to a server at the moment? (Support have said there is no eta on that being fixed)

We don't expect anything to be broken - I would like to understand your experience. Can you please send me a message offline so I can help you? We can report back here once the issue is resolved.

Regular Visitor

Do you know when a newer version will be released for auto-updates?  This one is a few versions behind and lacks features such as common area phones.

Regular Visitor

How do we manage the VVX phone update through Skype for business online?