Issue: Users who are logged in to Lync Mobile 2013 may experience issues when they try to make VoIP or video calls over Wi-Fi or mobile data connections. Tapping
epeatedly does not resolve the problem, and the connection attempt is unsuccessful.
Issue: Conversations and calls on Lync Mobile devices are not synchronized with the user's Microsoft Exchange mailbox. Therefore, these conversations and calls don’t appear in the Outlook conversation history folder or on the
tab in Lync 2013. Additionally, conversations on other clients and devices are not displayed on the
tab in the Lync Mobile client.
Darrin Hanson has been a Microsoft Technical Readiness Engineer for Lync Online in Office 365 for three years, with a total of seven years supporting Office Communications Server, Lync, and Lync Online. He spends much of his time creating robust solution assets for Lync Online, but also enhancing diagnostic and troubleshooting tools to help identify and resolve issues quicker.