First published on TECHNET on Aug 24, 2012
The Microsoft Support team just released a comprehensive article that describes how to troubleshoot sign-in issues that may occur when you use Microsoft Lync 2010 together with Microsoft Lync Online in a Microsoft Office 365 environment. Read the article at
How to Troubleshoot Sign-In Issues in Lync Online
.
Author
: NextHop
Publication date
: August 24, 2012
Product versions
: Microsoft Office 365 for enterprises, Microsoft Office 365 for small businesses, Microsoft Office 365 for education
Topics include:
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Scoping the sign-in problem
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Lync Online sign-in error messages
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Resolve Lync 2010 client-side issues
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Resolve Lync cached endpoints
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Resolve certificate-related errors in Lync 2010
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Resolve DNS and network-related sign-in problems
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Bypass Lync 2010 Autodiscover and DNS resolution
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Resolve user identity and Office 365 authentication system issues in Lync 2010
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Next steps, if the issue is not resolved
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Diagnose authentication issues by using MOSDAL and Snooper
Lync Server Resources
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