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iangoodale's avatar
iangoodale
Copper Contributor
Jan 04, 2019

TLS Deprecation Report always empty

The SecureScore web site shows that we have 31 users and 6 agents using TLS 1.0/1.1. It also provides a link to the following report site that is supposed to show me who the users and agents are:

 

https://servicetrust.microsoft.com/AdminPage/TlsDeprecationReport/Download

 

I end up with a page that says "Please click the button to download". When I click the button, it flashes through "Downloading TLS report" and "Downloading 3DES usage report" before showing "Finished" and lovely green check mark. And absolutely nothing else. No report, no download, no instructions.

 

I've tried it with our own organization and a client's. I've tried multiple browsers. Same results. Has anyone had this work?

  • Hi Iangoodale,

     

    I have tested this morning on Edge, Chrome and IE and experience the same.

     

    Ryan Heffernanis there anyone you can raise this to? We have multiple reports of community users not being able to download the TLS deprecation report on the service trust page. Nothing downloads. This seems to be a bug as users have tried several browsers including Edge, Chrome and IE. Pretty important to get this report so admins can get users off TLS 1.0/1.1.

     

    Best, Chris

  • nmcmahon's avatar
    nmcmahon
    Copper Contributor

    Same thing is happening to me for multiple tenancies.

     

  • Hi Iangoodale,

     

    I have tested this morning on Edge, Chrome and IE and experience the same.

     

    Ryan Heffernanis there anyone you can raise this to? We have multiple reports of community users not being able to download the TLS deprecation report on the service trust page. Nothing downloads. This seems to be a bug as users have tried several browsers including Edge, Chrome and IE. Pretty important to get this report so admins can get users off TLS 1.0/1.1.

     

    Best, Chris

    • Ryan Heffernan's avatar
      Ryan Heffernan
      Icon for Microsoft rankMicrosoft

      Sorry for the problems. I'm doing some digging internally to find out who owns this site and will reply back here with an update. 

      • Ryan Heffernan's avatar
        Ryan Heffernan
        Icon for Microsoft rankMicrosoft

        Update: We've found the site owner and they are investigating the problem. Thanks for bringing it to our attention. 

  • hobbssj's avatar
    hobbssj
    Brass Contributor

    iangoodale 

     

    This seems to still be having issues, I was not able to download the report from Edge, however it did download from IE 

     

    unfortunately the report is blank save for the headers 

     

    Notice: This report includes 3DES and TLS1.0/1.1 usages.
    UserName / IP address, Protocol, Agent, Count, Report Date