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Reduce the Impact of Insider Risks by Accelerating Time to Action
Published May 12 2021 06:00 AM 3,907 Views

Do you already have a solution in place to deal with insider risks? When it comes to remediating insider risks, many organizations either deploy a simple transactional, rules-based solution such as data loss prevention (DLP) or they deploy a much more complex and resource-intensive solution such as user and entity behavior analytics (UEBA). From our own experience and what we’ve learned from our Microsoft 365 customers, neither of these two approaches are effective when it comes to addressing insider risks.


While identifying insider risks can be complex, implementing a holistic solution that looks end-to-end will allow you to reduce the complexity and zero in on the relevant trends that lead to heightened risk. With privacy built-in, pseudonymization by default, and strong role-based access controls, Insider Risk Management is used by companies worldwide to identify insider risks and take action with integrated collaboration workflows.


To help organizations quickly get started in identifying and accelerating time to action on insider risks, we released a number of capabilities at Ignite. Today we are excited to announce the public preview of additional new features that further broaden the analytics and investigation capabilities already in the solution, making it easier to investigate and act on insider risks.


Enabling a richer and efficient investigation experience

Machine learning technology is amazing in that it can reason over and correlate millions of disparate signals to identify hidden risks. This is why we have several machine learning-based policy templates focused on specific risks, such as IP theft by departing employees and confidential data leakage by disgruntled employees, built into the Insider Risk Management solution.


However, what happens if you become aware of a potential insider risk through a tip? How do you efficiently investigate this tip without having to resort to manually trying to piece together various activities?


This is where the new User Activity report is valuable. This new capability provides the Investigator in Insider Risk Management with the ability to simply generate a report of the relevant activities of the user that they received a tip about, and quickly investigate those activities to understand the risk.


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To make the alert review process more efficient, we have now enabled persistent filters. With this improved experience, selected filters on the alerts list, such as filters for policy, alert severity, alert status, and date range will persist throughout your alert review process. There is no need to reset filters to see your desired set of focused alerts as you move on to select the next alert to review. This provides a frictionless and efficient experience for analysts to quickly make progress through their queue of alerts.


Priority Content limits have also now been increased in policy from 15 to 50. This means you can select up to 50 SharePoint sites, 50 Microsoft Information Protection Labels, and 50 Sensitive Information Types to prioritize in your policy. This allows you to broaden the activity and content that you want to prioritize for risk scoring and also investigate the potential impact when risks are identified.


The Activity Explorer in Insider Risk Management has been very well received by customers as it provides comprehensive analytics and detailed information about alerts. With this release, we are making leveraging Activity Explorer for insider risk investigations even more efficient. Now, when activities are filtered to show only specific types of activities or workloads the columns associated with the activity of workload will dynamically update to show only the information which is most relevant.


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Finally, we continue to further enrich our policy templates by making improvements to our Sensitive Information Type (SIT) classifications. SIT is used by the solution to provide an improved fidelity of matches for sensitive information within documents. In the past in order to leverage SIT in detecting whether someone is trying to exfiltrate sensitive information such as credit cards in email, you needed to have an associated DLP policy setup. With this release we are removing that requirement so that now all you have to do is opt-in to the Exchange Online indicator in the policy and the solution will automatically detect for SIT, no configuration or DLP policy needed.


Get started today

We have new videos showcasing how the new features in Insider Risk Management can help customers identify and remediate insider risks. We also have a new interactive guide to help you become familiar with the various capabilities in the solution.


The new features announced today will start rolling out to customers’ tenants in the coming days and weeks. Insider Risk Management is one of several products from Microsoft 365 E5, including Communication Compliance, Information Barriers, and Privileged Access Management, that helps organizations mitigate insider risks and policy violations. You can sign up for a trial of Microsoft 365 E5 or navigate to the Microsoft 365 compliance center to get started.


Learn more about Insider Risk Management, how to get started, and configure policies in your tenant in this supporting documentation. Keep a lookout for updates to the documentation with information on the new features over the coming weeks.


Finally, if you haven’t listened to our podcast “Uncovering Hidden Risks”, we encourage you to listen about the technologies used to detect insider risks and what is required to build and maintain an effective insider risk management program.


We are excited about all the new innovations coming out with this new release and look forward to hearing your feedback.


Thank you,

Talhah Mir, Principal Program Manager, Microsoft 365 Security and Compliance Engineering


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‎May 13 2021 08:33 AM
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