To support our effort to be transparent in how we manage customer data, we make available several resources. One of those resources is the Service Trust Portal, where we host tools such as Compliance Manager and a robust set of documents. These documents are updated frequently, and before now customers had to manually search within STP to find the most current versions of documents.
After signing in, our customers are now able to save documents that are of particular relevance to them in one single place called My Library, and receive notifications when these documents are updated.
Below you will find information on how to take advantage of this great new feature.
To add a document to your library, click the … menu to the right of a document and then select Save to library.
You can also add multiple documents to your library by clicking the checkbox next to one or more documents, then selecting Save to library at the top of the list.
Additionally, the notifications feature lets you configure your Library so that anytime a document that you’ve selected has been updated, you’ll be notified.
To set up notifications, go to your My Library and click Notification Settings. You can choose the frequency of notifications and specify an email address in your organization to send notifications to. Email notifications include links to the documents that have been updated and a brief description of the update.
NOTE: We will automatically identify any documents in your My Library that have been updated within the last 30 days, regardless of whether or not you turn on email notifications.
We strive to be transparent in how we manage your data, and STP provides a bevy of resources to support that effort. It’s important to us that you know we manage your data in a secure, private, and compliant way.
If you would like to learn more about STP and other related topics, please see the resources below.