Forum Discussion
Auto-Labelling is not working
So basically, the simulation is still running for you, and you won't get the turn on policy option until the simulation has completed. It does seem odd that it should take three days and counting to run however. I would recommend opening a support case with Microsoft and ask them for their thoughts on this.
I've kicked off a simulation myself, but I'll have to wait at least 24 hours to see any sort of results. I'll let you know the outcome.
Nip17 Ok, after 24 hours, my simulation ended promptly and I can turn my policy on.
If yours has not changed by now, I would suggest opening a ticket with Microsoft and ask them to check this for you.
- Nip17Jun 30, 2020Brass Contributor
Thanks, Peter, yes I have already created a support ticket with them
Can you please confirm, the auto labeling won't classify pdf. When I test word, excel and ppt classified automatically, but not pdf. can you please check your tenancy.
Also, I know MS has mentioned content marking (watermark) won't support auto labeling, I think it is pretty bad at least when the user choose to open a document (which is auto classified ) on the desktop app it should display the watermark because online doesn't support watermark. your opinion?
Thanks.
- harrythe3rdNov 05, 2021Copper Contributor
Nip17 did you end up finding a solution? I have the same issue and the ticket open with Microsoft but they have not provided any solutions yet. Any policy I create will not get out of simulation mode and it's greyed out. What resolved your issue?